ChameloReviews of chamelo.com

Reply from ChameloAug 25, 2025

Hi Marcel, Thank you for sharing your feedback. We understand your concern, but we’d like to clarify a few points. You actually emailed us just about 12 hours ago, and we always respond within 24 hours. Additionally, your order was shipped last week, and we’ve already provided you with the tracking information. It’s possible there may have been some confusion along the way, so our upper management will be reaching out to you directly to ensure everything is clear and to assist you further. We appreciate your patience and understanding. — The Chamelo Team

Reply from ChameloAug 25, 2025

Hi Orhan, Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the exceptional quality of our products and that our support team was able to assist you quickly and professionally. Your recommendation means a lot to us and motivates the entire team to keep delivering the best possible experience. We truly appreciate your support and look forward to serving you again in the future! — The Chamelo Team

Reply from ChameloAug 19, 2025

Hi Adam, Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your Chamelo experience and that our team was able to take good care of you. Providing both high-quality products and genuine customer service is at the heart of what we do, and it means a lot to know that it made a difference for you. We truly appreciate your recommendation and look forward to bringing you even more great experiences in the future! —The Chamelo Team

Reply from ChameloAug 8, 2025

Glad you like 'em! Thanks Jeong!

Reply from ChameloAug 2, 2025

Hi Johnny, We’re really sorry to hear about your experience — that’s not something we ever want our customers to go through. Unfortunately, we weren’t able to locate your order using the information you provided. When you have a moment, please send us your correct order number and the email address used at checkout so we can look into this right away. Our upper management team is also standing by and will reach out to assist as soon as we have the correct details. — The Chamelo Team UPDATE 8/3/2025: Hi Johnny, the order number you provided was "126643" which is not even the correct order format on our system. The number should only have 5 digits. We're not incompetent or thieves. Please respond to our request for more information and provide the correct order number and email address you used to place the order. Thanks! — The Chamelo Team UPDATE 8/3/2025: Hi again Johnny, Unfortunately you've provided neither of the two things we asked for: either the EMAIL ADDRESS that you used to place the order, or the correct ORDER NUMBER. The info that you provided is irrelevant. Also, where did you place your purchase? Please note that our official website is only Chamelo.com, currently there are multiple scam sites out there pretending to be us so we really hope you didn't accidentally buy from them. Kindly review and get back to us. We'll be happy to continue assisting you. — The Chamelo Team UPDATE 8/3/2025: Hi Johnny, As you refuse to provide us with the information we've asked for, we can only conclude that this review is fraudulent. We'll be flagging your review and account with Trustpilot. Feel free to provide your email address or correct order number any time for further assistance. — The Chamelo Team UPDATE 8/4/2025: Hi Johnny, Please send an email to [email protected]. Also you don't need to put that information into your review here. Trustpilot has already sent you an official request for more information, you can just reply to that and only we will be able to see it. — The Chamelo Team UPDATE 8/4/2025: Hi Johnny, Thank you for providing the requested information. We were now able to locate your order (for your reference, it is #24281). Our upper management will be reaching out via email to assist you with a resolution. — The Chamelo Team

Reply from ChameloJul 26, 2025

Hi Pablo, We’re so glad to hear you’re loving your sunglasses — and even more thrilled that they’re turning heads! 😎 Thanks for the kind words and for being part of the Chamelo community. If you ever need anything, we're just an email away! – The Chamelo Team

Reply from ChameloJul 19, 2025

Hi Sergey, Thank you so much for your kind and thoughtful review. We’re thrilled to hear you’re enjoying the glasses and that they made a great first run companion. We do apologize for the long wait on delivery and truly appreciate your patience. We're also glad our team was able to stay in touch along the way. Thanks again for your support! — The Chamelo Team

Reply from ChameloJul 16, 2025

Hi Mohammed, Thank you so much for your kind words! We’re thrilled to hear that you’re loving your new sunglasses. Your support means a lot to us, and we’re grateful to have you as part of the Chamelo community. Enjoy your shades, and feel free to reach out if you ever need anything! SIncerely, Chamelo Support