ChantecailleReviews of chantecaille.com

1.0

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Based on 2 reviews

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Chantecaille1.0

About Chantecaille

Chantecaille is listed under Cosmetics & Makeup.

Chantecaille (chantecaille.com) has 2 customer reviews on Folks Told, with an average rating of 1.0 out of 5.

2 approved reviews, newest moderated first

wenting T.
May 16, 2025
眼影色号错版，拒绝处理
我三月份在香缇卡美国官网购买了一些犀牛眼影，其中有24个眼影是错版的，犀牛的外壳装着大象的颜色，买的犀牛眼影拿到手居然我的大象颜色一模一样，客服拒绝处理，简直是诈骗公司，千万不要到这个网站下单，第一次见这么不要脸的公司。订单号 #399288 #399711 #399979 #400279 #400566 #400676 #400825#401105一共1152usd
ChantalT
Sep 11, 2024
Avoid at all costs! Terrible customer service.
The absolute worst customer service I have EVER experienced! I held off purchasing for ages as their products are expensive, finally bought a cream, it never arrived and I’ve had over 40 emails, 2 months, a DPD investigation, filled out a legal form they requested that I never received it, and STILL no refund. And it’s only £70, but it’s the principle! You have to send 5 chaser emails to get 1 back. They never respond. AWFUL. Has put me off the brand for life. Avoid, spend your money on a company with good customer service.