Poor
Based on 693 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chick Fil-a is listed under General Restaurants.
Chick Fil-a (chick-fil-a.com) has 693 customer reviews on Folks Told, with an average rating of 2.3 out of 5.
Showing 170 reviews with 5 stars · Clear filters
Breanne B.
Beth Monroe and her staff were an absolute pleasure to work with. I am a teacher and we had a very large group come into the Scottsboro, AL store this month after a field trip. (We are from Tennessee) The ease of putting the order in ahead of time and the quick and organized way it was served was amazing. This was the absolute best experience I've ever had in my 20 years of teaching. I would 100% recommend this store to anyone and everyone!!
Jason R.
This company provides much better consistency and a better experience than other quick restaurants. Their staff are happy and helpful, the food is good and they are patient with kids. Well worth being on our short list for regular eateries!
latricia J.
This fast-food restaurant is the BEST EXAMPLE OF excellent customer service and family-friendly atmosphere! The food is very affordable and they have great items for children including a clean play area! Thank you for being a Christ-like example in this crazy world!!!!
Michael S.
amazing food waiting time max 5 minutes
Miles S.
What made my experience was the great food and the great customer service
hailey R.
Chick-fil-A is the best fast food restaurant I have ever been to. They truly put the "FAST" in fast food. Even if the drive-thru line wraps around the building, they get me in and out in less than ten minutes. My food always arrives hot, no matter what I order. Their menu offers something for any mood, from salads and nuggets to sandwiches—all of which are delicious. Not only do they have excellent lunch and dinner options, but they also serve breakfast. I could eat their chicken minis every morning; they are the perfect way to start the day. I love going with my friends or family because it is affordable and offers something for everyone. Their waffle fries are, without a doubt, the best fast food fries I have ever tasted, melting in my mouth every time. Also, I have never had a bad experience with an employee. They are always nice, polite, and helpful, and they never get my order wrong. It is also a nice change to have a person take your order instead of a kiosk. Also, Chick-fil-A never seems to be out of anything, unlike other fast food restaurants. Their food is always fresh and not processed. While it may not be the healthiest option, it is a lot better than most other fast food places. Regardless of which location I visit, I always have the same positive experience. Going to Chick-fil-A always makes my day better. I highly recommend you try it some time!
Marijo N.
No matter which store we visit, the premises are immaculate, the food is consistantly wonderful, and the service is friendly and fast. So wonderful to have a person take our order instead of a kiosk. We love Chick-Fil-A.
Becky H.
Food is amazing 🤤🤤🤤 love the new July box absolutely worth every penny 👍 love the milkshakes full of flavour 🤤 best takeaway in ponty 💯% I wouldny go anywhere else 👌👌👌👌
