Excellent
Based on 273 reviews
The Christmas Loft4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Christmas Loft is a family run business established in 1980. Our website, www.christmasloft.com is an extension of our three stores based in New Hampshire, it offers thousands of seasonal home decor, toys, ornaments, trees, sweets, Halloween decor and much. We offer fast shipping with tracking numbers, email updates, easy returns and a full time dependable customer service who are always there to help. Feel free to reach out to us via our live chat, or send us an email at [email protected] or call us at (603)745 8297 if you have any questions. After 40 years in business we know that our customers are number one. We love Christmas and what we sell and do and we hope that we can share that joy with you.
The Christmas Loft (christmasloft.com) has 273 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 246 reviews with 5 stars · Clear filters
Jan E.
First, I loved the quality of the product so much that I purchased another ornament from the Loft. On my inquiry about shipping, I received an IMMEDIATE response! Now that’s the kind of customer care I’ve missed from other companies. Quality products AND service ☺️
ROCK R.
Quick delivery. Ornament looks great!
Reply from The Christmas LoftNov 15, 2022
Hi Rock, That's great to hear! Thanks for saying so! Stephen
Debbie H.
The products are gorgeous and they were very responsive in chat about a return! Fantastic company I have already shopped there again!!
Reply from The Christmas LoftNov 13, 2022
Hi Debbie! Thanks so much for taking the time to say those kind words. It's really great to read them and super appreciated! Stephen
Larry V.
The item was as pictured and wrapped very well. Very fast delivery!
Reply from The Christmas LoftNov 6, 2022
Hi Larry! That's wonderful to hear! Happy it arrived safe and sound! Thanks for the feedback. Stephen
Feliberto S.
Fast.. sent message to change order and someone called back within a hour!!! AMAZING!!!! have been telling our family and friends about your company and everyone is looking into it.. great job.. big fan!!
Reply from The Christmas LoftNov 1, 2022
Hi Feliberto, That's so great to hear! Thanks so much for sharing that with your us and your friends! It's so appreciated. We try our very best to help all our customers! Thanks so much, Stephen
DANIEL B.
i got exactly what I was looking for and the order shipped quickly.
Reply from The Christmas LoftOct 31, 2022
Hi Daniel, That's so great to hear! Thanks for letting us know! Stephen
Dianna M.
Found what we wanted,it was easy to order and we got it quickly. Also there was an item we wanted more of but couldn't find it online. We knew they had more in the North Conway store so my wife called and a very helpful lady(I'm sorry I can't remember her name)set us right up and shipped them to us. Outstanding Service!
Reply from The Christmas LoftOct 31, 2022
Hi Dianna, I really loved reading this great feedback, thanks so much for taking the time to write it! Stephen
W.R.
Was easy to order and got updated emails about my order. My purchase was delivered in a timely manner and packed so I had zero damage! I ordered pieces with small fragile parts. Great job C. L.! I will be ordering again in the future!
Reply from The Christmas LoftOct 31, 2022
Hi Wanetta, Thanks so much for your kind words! It's really makes a big difference reading the positive feedback! Stephen
