Matilde B.
Great service and wonderful guides
Great service and wonderful guides
Excellent
Based on 327 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ciao Italy Tours is the only stop you need to make when planning a trip to Italy. As your Italian help desk in the USA, we have everything you need to put together your ideal Italy travel itinerary. From private tours to fully-escorted trips through the country, cooking classes to wine tastings, we will work directly with you or your travel agent to make sure that your journey to the Bel Paese is a dream come true.
Ciao Italy Tours (ciaoitalytours.com) has 327 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 19 reviews with 4 stars · Clear filters
Matilde B.
Great service and wonderful guides
Trusted Travel A.
They offer good product and prices, on the Italy side great service. The reservation process from beginning to end is a bit of a struggle i.e. follow through is lacking. They do deliver on Italy end.
Reply from Ciao Italy ToursJun 20, 2018
Thank you so much for your review! I agree with you, this year we have seen an incredible increase in requests and bookings and we are adjusting to the new exciting reality! Years of hard work are paying off and we ultimately want to make sure clients will come back happy. As mentioned in other posts, we are hiring more people and working to be faster and more prompt in our replies and follow ups. Thank you so much for working with us!
Daniel
Great service. Very punctual and professional. Good English. Only complaint is that the drivers regularly checked their phones for texts, etc., while driving.