Circle MedicalReviews of circlemedical.com

Just another echo of everyone else's complaints. Support is horrendous. You only get support within a day when they KNOW they've messed up and needed to do something (like file an authorization 4 days prior). Then they act like they've done you a great service. I requested support Thursday afternoon and am still waiting for someone to get back to me on Sunday morning. Because of their incompetence and lack of care, I have been waiting on a prescription for 10 days now with no end in sight. There are other people you can and should go to over circle. I'll be going to Talkiatry from now on. Thanks for absolutely nothing.

try to close your account after you receive three erroneous charges months after you stopped using the service...try to find a phone number to call or a setting options on their website to stop the charges or cancel your account...I don't think it exists. you will have to deactivate the card you give them and probably will get bills in the mail for the rest of your life from them. 20 pages down in the terms of service it gives the phone number 888 803 3370 to call. good luck.

This company is the WORST. They just take your money and don't actually care about patients. There have been many many mistakes with my prescriptions and they always take forever to resolve. This time I've been trying to contact them for several days and only get to chat with a stupid bot. No one has reached out to me so I'm unmedicated until they decide they have time to submit a valid prescription to the pharmacy. DO NOT USE THIS COMPANY.

I have tried Circle Medical a couple times. Being a travel nurse it is hard to.be able to find some way of easily getting your medications while on contract. I decided to try them again. This time the provider would not allow me to get medications unless I paid them for an additional Medical appointment for a physical, although I had one in the past 9 months. Then when I paid for that additional appointment the provider wanted me to pay yet an additional $200 for an EKG. I literally have no cardiac history. They just want more money. So why don't they just.charge more for their appointments?

I decided to utilize this app because of convenience, however, it has now turned into a nightmare. They decided to start charging me rather than my HMO, citing strange changes that even my own HMO does not understand. It is incredibly difficult to even speak to anyone at Circle Medical. I strongly suggest you save your money and just go to the doc. Avoid this place!!

Horrible experience. Their goal appears to be to get you diagnosed up front, then completely ignore you with any follow up or follow through. They must be compensated on original diagnoses, then the care afterwards and medication follow up means nothing to them. Terrible experience - go to a real doctor.

I wish I could give Circle Medical zero stars. This company is misleading, dishonest, and only seems interested in taking your money. Buyer beware—do not trust their claims about offering convenient online care. I was searching for an online doctor to evaluate and treat ADHD. After a Google search, Circle Medical came up advertising quick, convenient, and entirely online services. Their website made it seem like the entire process—from evaluation to treatment—could be completed virtually. I entered all my information, including my New Jersey address, and confirmed multiple times that I would be taking the appointments from my home in New Jersey. I booked my first appointment and had an initial evaluation where they told me I was a candidate for ADHD treatment and instructed me to schedule a second appointment to finalize my diagnosis and discuss treatment options. At no point during this process did anyone inform me that New Jersey law requires an in-person visit for prescribing controlled substances like Adderall. I specifically chose Circle Medical for the convenience of online treatment, so this would have been a deal-breaker had it been disclosed upfront. During the second appointment, the provider confirmed my ADHD diagnosis and started discussing treatment. Then, at the very end of the appointment, the provider suddenly realized I was in New Jersey and said she could not prescribe medication without an in-person visit. She even admitted she thought I was in Connecticut! This was shocking and completely invalidated the purpose of both appointments. I wasted time and money on appointments that were ultimately useless. I immediately reached out to Circle Medical’s support team to request a refund, explaining that I had been misled by their advertising and lack of transparency. They refused to refund me and instead tried to push me into paying even more for an in-person appointment at a location that was over 1.5 hours away from my home—completely contradicting their promise of convenient online care. To make matters worse, after I disputed the charges with my credit card company, Circle Medical sent me more emails demanding payment. They are clearly only interested in extracting as much money as possible, regardless of whether or not they provide the care they claim to offer. I have reported Circle Medical to my health insurance company and the State of New Jersey for their dishonest practices and misleading advertising. No one should have to deal with this kind of treatment, especially when seeking medical care. I strongly advise anyone considering Circle Medical to look elsewhere. This company is deceptive, disorganized, and unprofessional. They do not care about your health—only your wallet. Avoid them at all costs. p.s. Check out the screenshot of the email they sent to me when I disputed the charge with my credit card company. They were trying to bait me into withdrawing it!

Awful physicians who cannot properly write scripts and they charge without consent. Do not use.