Bad
Based on 258 reviews
CJ1.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over 20 years of experience, we are the most trusted and established name in affiliate marketing. Since being founded in Santa Barbara, California in 1998, we have been passionate about driving intelligent growth for our clients. Our employees in 15 offices worldwide are dedicated to delivering innovative solutions and strategies designed to drive BIG results. We dig deep and tackle the tough questions for our clients. Alongside marketing powerhouse, Epsilon, and our sister company, Conversant—our access to unparalleled data allows us to offer a truly customer-centric approach to affiliate marketing.
CJ (cj.com) has 258 customer reviews on Folks Told, with an average rating of 1.6 out of 5.
Showing 207 reviews with 1 star · Clear filters
Tom G.
Awful. Made sales and deactivated my account the next day for no reason. No idea if it was some dumb algo acting up on their end or human-based. Went through a lot of time and work to get these sales, all organic traffic, so it's disappointing to get screwed out of them. No response from customer support. Total disappointment.
Toni M.
It doesn’t work, Cj scks, I made like $250 dls with Godaddy(another that suck$) and I never got the commission, I waited for 3 months as they said(tooo long) but never received the commission
Michael K.
They closed my account with no legitimate rationale. They did not even reach out to communicate what may have been wrong as I would be happy to fix it if I unintentionally broke one of their rules albeit I am a small blog that is just starting to get traction, especially that I am very focused on growing my own audience, so I can increase my profitability. I didn't even generate many clicks but was trying to just establish relationships and build links so I can profit when I do get a bigger audience.
Hakan
Why 1 star, because there is no 0 or ---star. this company is fraudulent. Money transfer would be made this week. they deleted my account without asking a single question. They take money from advertisers but they don't send it to you. STAY AWAY
Chris
Generally completely unresponsive customer support. Specifically, I was reached out to indicating that my account may be moved to dormancy status and that I needed to respond indicating I wanted to keep my account active. I replied twice and received no response. Much later I discovered my account was dormant, I received no notification of this and had continued to send traffic for the period of which I've not received commission. I've tried to contact the rep who originally reached out to me, CJ's support email address and have received no response. I would highly recommend more reputable and professional affiliate networks.
Jodas
CJ has removed your Publisher account from the CJ platform. Transactions may be reversed ("charged-back"), and any attempt to rejoin the CJ platform shall be null and void. Comment: They have absolutely terrible service, I warn another users against wasting time with CJ! It has been my domain, although all the content has been deleted on the basis of my free decision a short time ago. It was approved web site registered at CJ. Warning notice would be polite and it could be adjusted immediately, absolutely the most disgusting approach I have experienced. I'm glad I won't invest my time there. Pointlessly strict, No chance to discuss with them.
Mr C.
Avoid Commission Junction at all costs. It's true from the other reviews of what they do as they did it to us. Don't waste your money promoting their merchants as you probably won't see your commission in return. They'll only deactivate your account. This is one network is best left alone there are many others better than these scammers.
Alyaza J.
I wish I could give -5. I always heard they are pretty scamming in giving out and now I facing the trouble for the same. I never intended to move to CJ. But my advertiser(not revealing) had their own referral program, and everything was going fine for good 5 years. But last year 2019, they thought to switched to CJ and make their life. I insisted the my advertiser support of all known scam from past. They eventually wanted to push to CJ and now I am suffering a lot. After joining CJ, account manager from CJ reached out to me personally to share what types of ideas I have to share with the CJ. I did for all and things went good. I got over 1000 leads in 6 months period and when the locked out period came they keep pushing the date for payout from the beginning onwards. I have over $2500 to payout in locked commisions and $7000 sale in commision period and they only paid $300 after 4 months and don't see any response when I reach out to me. In the meantime, they asking showing new higher rates commision to boost more leads bring more revenue for the platform. I spend almost $3000 in ads and vendor commission. They $300 is not good to payo off my debts which has occurred. I updated the same with my advertiser. Although my advertiser r referral program also pays me other and they lie me my advertiser are adding fund to payout to publishers. It's getting insane, if there is a way to sue the advertiser, I would to take step forward.
