CJ Pony PartsReviews of cjponyparts.com

I ordered a Dakota digital gauge from them and was told it would ship out in 2 weeks!! It’s been two weeks and after I contacted CJ pony parts they contact Dakota digital company. Now I receive an e-mail from Cj pony parts saying it’s going to take 6-8 weeks for them to ship it. Now it’s going to cost me $35 a day storage fees from shop that’s putting my truck together. I’m just going to have to tow my truck back home which will cost money to tow. I regret doing business with CJ pony parts!! I absolutely would Not recommend CJ pony parts.

I have purchased thousands of dollars in parts from CJ Pony for my 65 mustang and 73,75&77 Bronco’s. On September 4 I ordered a set of caps for 1973 mustang wheel that on site said in stock. I later saw they were not in stock and were on a back order. So I phoned them and asked when they would get them and they said they did not know they were back ordered at the factory. So I said cancel I will get them somewhere else. I then found them on E Bay and purchased them. On September 26 I found a transaction from CJ on my credit card and called them. I told them I had cancelled and stop the shipment. He left me on hold for 30 mins. Then came back and said sorry they have already been shipped. When they get to you just refuse the shipment and they will return to them and I would get a refund. I then found out that it was coming FedEx and did not require a signature. So I called FedEx to try and stop it and turn it around. They said only the shipper could do that….so why did they not do that off the hop????. The package showed up. 4 wheel caps 5”x3” in a box that is 3’ long 12” wide and 10” deep. No wonder shipping was so expensive. 40.00 US they have no concern for customer shipping costs…that is beside the point….now I have been requesting the return information since October 1st when it was delivered and still nothing. I have been back and forth with them. Very frustrating. This could have all been prevented if #1 they called the customer prior to sending out a back order to see if they even still wanted the items. #2 had of called FedEx and cancelled the shipment when I asked. Very frustrating after spending so much with these people they have lost my confidence and business going forward. I have contacted my credit card company and opened a dispute. Dave

The customer service is totally garbage I paid almost 3000.00 for a carbon fiber trunk lid it's been a month trying to get a refund it's from Anderson composite and made very poorly nothing fits properly I would never buy another thing from cj Pony Parts.

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the parts i order from the for my 69 c10 do not fit correctly, and i ordered some bumper bolts for the front bumper, and the nuts that came with it didnt even fit the bolts!, definitely wouldnt recommend ordering from them

ORDERED TRUNK MAT FOR MY 2014 MUSTANG CONVERTABLE AND WAS ASSURED IT WOULD FIT OT DID NOT AND I HAVE TO PAY FOR SHIPPING FOR THEIR MIS TAKE

I bought a brake booster set and when I installed it, it makes a hissing sound and is defective. I have sent all the information required for a reclamation on the 29-07-2024 and still haven't heard anything. I have sent the requested information again on the 05-08-2024 and still haven't heard anything. Can't recommend anyone buying their parts from this dealer, they don't care about their customers.

I ordered 2 door window crank handles. They sent me 1 right and 1 wrong. I asked for a return shipping label. never received. they wanted for me to pay to send it back. i told them that was their mistake. still never received. i told them, i would post bad reviews so they told me they would send. 30 days never received one. i restore cars and have spent so much money to be treated like this. if i were you i would not buy from them because if they send you the wrong part you will have to pay to have it sent back for their mistake. all of this for a $11.00 handle.