ClassicShaving.comReviews of classicshaving.com

I had a bad experience, I ordered a shave kit and the one that I received was similar but not the same. Honestly I don't recommend your products and I will not buy anything with you again. If your product change you must change the image that you have in your web side too. Thank you

I love quality products, especially quality that has history behind it. I have thoroughly enjoyed the last month of old school shaving. I was blown away by the amount of compliments on how much better my complextion was. I enjoyed looking through the site, reading and learning about the products (I probably spent over $300 in 30 days)! The shipping was excellent, site user friendly and email alerts were awesome. But what disappointmented me was the way a defective product was handeled. While using one of your razors the head broke off completely cutting my face, my thumb and middle finger pretty badly. When I called and sent pictures I was first told that shaving with a safety razor can be dangerous and I needed practice. I explained what happened again and was offered the same razor that cut me in return. I tried to explain that I didn't trust that model and asked if I could be upgraded to a better quality razor (about $10 more). I was told it was a small company and they couldn't do that. I bought a German made razor from another website. Classic shaving lost my business and my family and friends business over $10, I would think the cuts on my hand and face would have been worth at least that. I own 3 businesses in Indiana and I can assure you with unsympathetic customer service like that I would have a difficult time retaining customers. I have a feeling that if the owner of classic shaving would have taken the call he or she would have made my experience right. I even offered to send the razor back so you could inspect it for damage to prove it wasn't dinged up from a drop on the tile. I really felt like the women on the phone didn't believe my story (I sent pictures). I hope this feedback is helpful and can be used to help better your company. I guess I'll be using "The Art of Shaving" for my products in the future, I don't want to pay there higher prices, but I know they will stand behind their products.

I intentionally ordered from your "made in the USA " advertisement and low and behold it is stamped " made in India". I am returning this gift immediately. Are you not aware of the manufacturer of what you sell? So disappointed. Thanks anyway.

Bought this barber brush stand, looking so nice on the web. Upon arrival I discovered that it was lean. I later also discovered thet the ring for the razor holder was also to smaal for a normal razor. Carefully trying to correct the leanness the stand broke from the lower ring, making it even more useless. The price marking for the costoms provided me another surprise as I also had to pay a quite big amount in extra customs for this. totally wasted Money. I*ll never buy anything form this Company again!

I did not like how they offered me a 15% discount for signing up and when I go to use that discount it was marked as invalid. A few days later I received another email from Classic offering me a 10% discount for the items still in my shopping cart. Here again, it was marked as invalid. I sent them an email asking what was going on. Its been 3 days now and no response. Very misleading; if there were any caveats to the discounts Classic certainly did not make me aware of it in advance of signing up.

After reading an article in a financial magazine, extolling the virtues of Merkur razor, I bought a Merkur "Hefty Classic - Slant Bar" with a 10 pak "Double-Edge" SS Platinum Blades in Aug 2010. My husband had a very thick beard that was difficult to shave. He tried the razor and was not complimentary in its performance. I then tried to use it on my finer hair and was also extremely disappointed. I contacted the company regarding the lack of adequate performance on the part of the razor but never received a response. Perhaps the product has improved since then because what I got was practically useless.

I've been a customer of classicshaving.com for years, and I used to love them, but lately, they've left me wondering what changed. I order a couple of boxes of blades on July 14 and then waited. And waited. After checking the tracking number, it turns out that they shipped my blades to North Palm Springs. I live in San Jose. I called and spoke to a person in customer service, explained that I would like to get my blades as soon as possible since they shipped them to the wrong place, and was assured that a new order would get to me in short order. It is now August 13, and the USPS is saying that the order is undeliverable due to an error in the mailing address. I confirmed my address with the customer service person *twice* while on the phone, and she didn't get it right either time. She even ended the conversation by asking that if I went to pick up the first shipment (at the Post Office in North Palm Springs) to please send it back so I didn't get a double order. I'm calling one last time to cancel my order and get my money back, and will not be ordering from them again.

Bought this to withstand falls in the shower. Took a tumble the second day and it shattered. Don't waste your money!