BackgroundChecks.com (fka ClearChecks) Reviews | Read Customer Reviews of clearchecks.com

BackgroundChecks.com (fka ClearChecks)Reviews of clearchecks.com

Administration & Services
South University Boulevard 5190, Greenwood Village, Colorado

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1.1

Bad

Based on 151 reviews

BackgroundChecks.com (fka ClearChecks)1.1

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About BackgroundChecks.com (fka ClearChecks)

ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. We help businesses make informed hiring decisions with easy-to-use online background checks, transparent pricing, and helpful customer support.Our platform brings employment background screening into one convenient workflow. Depending on the package and services selected, employers can access criminal record searches, employment and education verification, motor vehicle records, and drug screening. From hiring your first employee to managing ongoing screening needs, we make it easier to order checks, track progress, and review results.We believe employers should understand what they are purchasing. Our pay-as-you-go packages explain the searches included, with applicable state and county access fees disclosed during ordering. These third-party fees are passed through at cost, without markup.Our online tools help employers manage applicant invitations, consent, report review, and adverse action workflows. Applicants can also raise disputes about information in their reports. We combine straightforward technology with support to help customers navigate questions about their orders and screening results.Important clarification: This profile represents the US business ClearChecks.com, now BackgroundChecks.com. It does not represent a separate UK business with a similar name. If your feedback concerns a UK DBS application or a purchase from another website, please check your order confirmation to ensure your review reaches the correct company.Learn more about our current services and pricing at https://www.backgroundchecks.com.

BackgroundChecks.com (fka ClearChecks) (clearchecks.com) has 151 customer reviews on Folks Told, with an average rating of 1.1 out of 5.

Also known as: clearchecks.com
Website: clearchecks.com
Category: Administration & Services
Location: Greenwood Village, Colorado
Listed on Folks Told: 2026

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BackgroundChecks.com (fka ClearChecks) reviews

Showing 145 reviews with 1 star · Clear filters

Elżbieta N.
Mar 24, 2022
SCAM SCAM SCAM clearcheck
Hi. SCAM SCAM SCAM. Id like report to Police. Who did let me know plz. They tok from me money 87£, later 8£, whant pay me for subscribsion, dont give nothing. From 2 months i try get DBS but they always find something for next payment. I whant only regain my money now and help them close this SCAM. We need to do together becouse only like this we can get what we need.
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hi Elżbieta, we would like to clarify a possible business mix-up involving your reference to a DBS check. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Could you check which business website appears on your order confirmation? If it belongs to a separate UK company, please consider updating this review or posting your feedback on that company’s profile.
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Jade H.
Feb 23, 2022
Scam
Do not use … use Gov site cheap, quick and easy. Clear Checks is a scam. Take more money than they should. God knows who now has all my details. Send you a link that doesn’t even work 🙄 ended up paying £87 then another £23 to gov for a basic check.
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hi Jade, your feedback may relate to a separate UK business, given the payments in pounds you describe and the recurring charges you mention. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Please compare the website on your order confirmation with ours. If your feedback was intended for a separate UK company, consider updating or moving it to the relevant profile so it reaches the company that handled your purchase.
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Martin S.
Feb 4, 2022
Fake robbers should be took down
Fake robbers should be took down, not only took entail fee, Taking £8 PER MONTH from my account , robbers, don't use this bunch of losers, reported to company House, and financial institutes
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hi Martin, there may be a mix-up between businesses, given the payments in pounds you describe and the recurring charges you mention. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Please check the business website on your order confirmation. If your purchase was with a separate UK company, consider updating or relocating your review to its corresponding profile so your feedback reaches the business involved.
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mollie E.
Jan 28, 2022
Scam and dreadful customer service
Scam and dreadful customer service
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hello Mollie, thank you for sharing your concerns about customer service. We’re sorry the support experience left you disappointed and would welcome the opportunity to address what happened. BackgroundChecks.com is a legitimate background screening company owned by HireRight. We pride ourselves on helpful customer support and transparent, competitive pricing. You’re welcome to read feedback from other customers on Google and G2: Google: https://www.google.com/storepages?q=backgroundchecks.com&c=US&v=19&rf=FIVE_STARS#reviews G2: https://www.g2.com/products/backgroundchecks-com/reviews Please reach out to our customer support team so we can review what happened, address your concerns, and work with you toward a resolution. We’re happy to help.
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Jeff C.
Jan 24, 2022
I had to go to the police today because…
I had to go to the police today because of this lot. You need to know that when they bill you it is via a ` `subscription` so despite the fact that they took £83 from my account and did not provide me with a certificate, they took another £8 for some reason this month. I complained to both the Fraud Squad and my bank fraud dept today. Can I urge you to do teh same and report these to the Police. You will get a number and if enough of us do this, then this dreadful company will be flagged up and there will be a detailed investigation. If you do nothing then other people will be scammed.
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hi Jeff, we would like to clarify a possible business mix-up involving the payments in pounds you describe and the recurring charges you mention. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Could you check which business website appears on your order confirmation? If it belongs to a separate UK company, please consider updating this review or posting your feedback on that company’s profile.
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Bel
Jan 3, 2022
AWFUL!!!Scammed me of my money and I…
AWFUL!!!Scammed me of my money and I never received a thing, its disgusting after all these reviews they are still able to operate?DO NOT USE
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hello Bel, thank you for your feedback about paying without receiving the service you expected. We understand how frustrating that would be and would like to review your experience. BackgroundChecks.com is a legitimate background screening company owned by HireRight. We pride ourselves on helpful customer support and transparent, competitive pricing. You can also read other customers’ experiences on Google and G2: Google: https://www.google.com/storepages?q=backgroundchecks.com&c=US&v=19&rf=FIVE_STARS#reviews G2: https://www.g2.com/products/backgroundchecks-com/reviews Please contact our customer support team so we can understand your experience, review any issues, and work with you toward a resolution. We’d appreciate the opportunity to help.
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Kate P.
Nov 14, 2021
Thieves - scammers - please don't use them.
Total scam. Stole my money. Paid for enhanced DBS check 2 months ago including a £13 payment for verifying documents which you are not told about until you've paid for DBS check.
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hi Kate, your feedback may relate to a separate UK business, given your description of an enhanced DBS application and the verification process you describe. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Please compare the website on your order confirmation with ours. If your feedback was intended for a separate UK company, consider updating or moving it to the relevant profile so it reaches the company that handled your purchase.
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Daniel
Nov 7, 2021
Do not use this company
Do not use this company. I have paid $150 for a basic check. It has now been 4 days since payment and I have received absolutely no communication or even an acknowledgement of the payment. I wish I had read these reviews prior to using them but I really hope other people can learn from my mistake.
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hello Daniel, thank you for explaining your concerns about payment acknowledgement and the lack of communication after your order. We’re sorry you were left without the updates you expected. BackgroundChecks.com is a legitimate background screening company owned by HireRight. We pride ourselves on helpful customer support and transparent, competitive pricing. We invite you to explore customer feedback on Google and G2: Google: https://www.google.com/storepages?q=backgroundchecks.com&c=US&v=19&rf=FIVE_STARS#reviews G2: https://www.g2.com/products/backgroundchecks-com/reviews Our customer support team would welcome the chance to review what happened and work toward a resolution with you. Please get in touch so we can address your concerns.
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