ClickPayReviews of clickpay.com

Avoid this company . Click Pay now charges a service for me to simply pay my rent . What a shameless price gouge . Horrible customer service . Takes forever to reach there anyone on their so called “ customer care “ line . When you do the service representatives are rude and dismissive .

I gotta pay a fee to just pay my HOA monthly with them. It’s disgusting.

This website sucks!! Each time I try to make a payment something goes wrong. It is poorly setup and hard to navigate. It shouldn’t be this difficult. Please, please, please make this site user friendly. For once!!!!!! Rhonda Jeter

Very poor customer experience! My condo association switched over to ClickPay in June of this year. The first two payments were processed just fine. This month, I was charged more than triple what my normal payment is, despite being set up on auto pay. I first took this up with my condo association. They confirmed that only my normal monthly fees were charged, and gave me a printout that indeed showed my first two payments made via ClickPay with the correct amount, and then the most recent charge of over $2400, resulting in a credit of the surplus amount... just over three month's worth of my monthly association fees. The association told me to reach out to ClickPay. I did. ClickPay could provide NO reason as to why I was charged this amount. They stated they only pay what they're told by the property management company, so I called the property management company... who once again confirmed that ClickPay overcharged my account and they can't explain why they did so. The property management company, however, stated that other customers in the beginning of this month had reported that ClickPay was rejecting payments from customers (their fault, not the customers' faults...). I have since cancelled my autopay through ClickPay and removed my banking information, lest they overcharge me AGAIN and overdraw my account this time.... I'm still waiting on an explanation, by the way. If you are a landlord or a property management company, I urge you to find a different payment processer. Please review all of the terrible reviews here and other places, such as the BBB. Honest people are trying to make payments for the CORRECT amounts and apparently coming up against issue after issue after issue. I can't trust my banking information with a company that is clearly so poorly managed.

This company sucks. It is so tedious and hassle to pay rent. They pay process is complex and frustrating as well as complicated. It needs to be more user friendly. Instead of all the categories allow options for bill payers to write what they are submitting their payments for. Kimco requires the tenants to pay and it is an absolute nightmare and super confusing.

This company is a middle man for processing payment. There are fees associated with each transaction which go to the real transaction doer. When ClickPay made a mistake, for example, mistaken charging clients when not suppose to, the service charge fee will not be refunded, even though ClickPay didn't perform any service. This company should never be allowed in business.

As a home owner in a condo association. If you have a terrible management company, they will use this payment system, to bill your account. Whatever they want. The click pay company is not responsible to step in. You will have no recourse.

VERY VERY POOR SERVICE. I had to wait on line for 38 minutes!! They have so many calls as it is so difficult to understand the way their website works!! all bad reviews !!! one more! Would put 0 star!