Great
Based on 45,188 reviews
Colourpop4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 2,701 reviews with 3 stars · Clear filters
Claudia F.
I do like the functional part of the products they're good. But the shipping takes to long. Also, one of the products came broken and I have no idea if it was from the store of the shipping company problem.
Diana M.
I purchased the stonecold brush set. It was okay. I'm having a bit of an issue with the biggest face brush other wise good brush set. My only issue is that this set went on sale within a day or two from my purchase. The new price was half or as a set with it's matching palette for the price I paid. I could not cancel and reorder and they don't do price match.
Milena M.
Pros: good price and quality Cons: I didn’t know I had to pay taxes for the delivery to my country (Ireland), first time that happens One of the lipstick I ordered was disappointing, the colour looks nothing like in the website
Carol
I gave my daughter a spend limi. The ad said free delivery, so she gaily went ahead & chose what she wanted. When we checked out more than £40 was added to the total for 'shipping'. Surely delivery & shipping are the same thing? She was gutted as had to put a few things back to cover this cost. The delivery/shipping ad is very misleading.
Andrea M.
One item wasn't sent. When I contacted customer service they responded with a gift code for the purchase value of the item which didn't even cover taxes. It took several messages to get a refund instead and they claimed it was a one time courtesy that they would refund an item THEY DID NOT SEND. I like the products I did get, but this response was really subpar customer service in both their minimal communication and the fact that they tried to issue me a shopping credit for less than I paid them for the item.
Liszt Z.
Love the eye shadown and highlighters but not the lip products. I tryed many and found the lipsticks a bit chalky and the glosses especially the dark colours ran out of line and not even when applied.
Linda B.
I received a broken iteam. Emailed and there response was to give me code. Not ship the one iteam. That doesn't help as I said in the emails it's a Christmas present. I was one super shock Shadow from a collection of 12 of them. What good is $7....the gift was way more than that. I told them that and I'm still waiting for a reply. I even stated if it was for me it wouldn't have mattered, but since it's for a gift it's was not ok that it came broken. It doesn't help the customer. Especially since if you use that $7 off you can't use any other codes with it so then you were stuck purchasing one item and checking out and paying for shipping. I had this happen once before and never used the code. So basically you're stealing the money from people. It's crap. Either send me a replacement or refund me my money for the entire set. I'm not giving my niece broken things for Christmas. And I'm not letting you rip me off again. I love your products. I enjoy giving them as gifts, but hate the way you deal with damaged iteam. Plus I'm still waiting on 4 more orders from you. 3 of which still haven't shipped.....I know the holidays are coming and you received lots of orders from Black Friday. Please have a great holiday season.
charlotte L.
I was overall happy with most of my purchase but unfortunately one of my pressed eyeshadows fell out of the little metal pan, also my white eyeliner is not white at all, it’s a see through liquid so i’m not happy about that.
