Great
Based on 45,188 reviews
Colourpop4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 6,209 reviews with 1 star · Clear filters
lindsay A.
Order took 2 weeks to ship, refused to cancel it even though there is a cancellation request option. Still hasn’t arrived, all I was offered was a $6 off code for next time. I had a 15% off code that won’t work already, there won’t be a next time.
Sarah M.
Makeup arrived broken and dirty. I reached out to customer service who sent me replacements, but those were also dirty. I don’t trust that the make up is made and stored in sanitary conditions.
Rachel L.
I haven’t gotten my package yet. I feel like I’m not getting much help. Disappointed.
Kanisha Y.
Missing item and no assistance from customer service.
Bianca
I didn’t get the delivery in the promised time and had to leave country without it. Very disappointing...
Ariel D.
I ordered a few lipsticks from their site. They sent me an order confirmation, then a follow up email a week later saying the shipping was delayed to a high volume of orders. When I emailed a week after the follow up email they then informed me that something went wrong with the payment (they never informed me) my initial order expired and I won’t be receiving anything. The lipsticks I ordered are now sold out and won’t be in stock until December. I’m extremely upset and won’t be shopping with colourpop again.
Allison I.
I ordered a lipstick bundle at launch on 10/3/19. Got a confirmation email. never heard from them again. reached out sending other emails, dmed the company, nothing. as of today, 10/18/19, i still dont have any other email about my order and the money has been taken from my account already. i dont even want them anymore. its been stressful and disappointing considering I've seen countless other people going through the same issue as i am. if i ever get my order, i will never buy from colourpop again.
Diane S.
Very disappointed with the product covergirl is just as good I paid extra for American currency then paid duty at the boarder what started out as a 12.00 product came out to be 31.46 product deducted from my Visa
