Great
Based on 45,188 reviews
Colourpop4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 2,701 reviews with 3 stars · Clear filters
Alva
When I received my package the eyeshadow palette was scratched on the outside and inside it was missing some pieces from two pans which made the whole experience unprofessional. I had higher expectations when I ordered from this brand.
Changying C.
Brought 3 eyeshadow plates, one of the product are damaged, or been used, not very satisfied about this
Alex
Good products, but customer service sucks. Maybe chill with the new product for a bit and work on customer service
GhostMomma
I bought the born to be wild set. All the little single eyeshadow pots were broken. Customer service never got back to me.
Cheyenne
The packaging was dirty for both my cheek dew blush and eyeliner set. And almost everything single eyeliner broke off when I tried to swatch them and I wasn’t even putting too much pressure. It also isn’t because the weather cause I made sure to wait a while in case they might be a little melted from the heat.
Brey V.
I sent in an email about my pallets being defective and still haven’t gotten a message back
Sparkplug
I recently bought 3 palettes from colorpop and all the colors were absolutely perfect. First 2 palette came in perfect. But I did have a huge issue with the mandalorian palette. Out of the 3 it was the only one that didn’t come super wrapped in bubble wrap and some of the glitter shades and 1 matte shade arrived broke or exploded all over the palette and I had to use rubbing alcohol to try to repair the fallout. They were the colors I was looking forward to the most to use so I was a little bit disappointed. I would have given 5 stars if it wasn’t for that wrecked baby yoda palette
Bri J.
The products themselves are great, as are the prices. However, Colourpop does an absolutely terrible job of restocking items. I wanted to order an entire collection which came out a couple of years ago, and I could only find a few items out of the entire set. They've had plenty of time to restock by now. Maybe they aren't going to restock that set anymore, makes sense. However, I was trying to buy some create-your-own palettes and almost all of the pink and gold shades were out of stock. I checked back for several months and reached out to customer service multiple times, and I never got any clear answers as to when the shadows would be restocking. Eventually, I gave up since I was on a time limit, and ordered from a competitor. Restocks need to happen MUCH more frequently. A restock of single shadows should not take over 4 months.
