Great
Based on 523 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Comp-Tac® Holsters is devoted to designing and manufacturing the highest quality concealed carry, competition, and tactical holsters on the market. We build with the customer in mind, ensuring fast delivery times, excellent quality, competitive pricing, and attentive customer service to support our community. We take each step of our manufacturing process very seriously, so we fit check every single holster with the actual firearm that it is designed for before it leaves our factory. Comp-Tac® products are user-driven and are designed based on the operational experiences of a wide variety of end users, to include military and law enforcement personnel. In 2018, High Speed Gear® purchased the Comp-Tac® brand and we are proud to be part of the High Speed Gear Products Group. Our holsters work seamlessly with HSGI® and together, our 2 brands offer exceptional quality and innovation that our customers trust and rely on.
Comp-Tac Holsters (comp-tac.com) has 523 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 36 reviews with 1 star · Clear filters
Tom E.
I ordered the wrong item. I have trying for two weeks to get someone to contact me to do an exchange or return.
Reply from Comp-Tac HolstersFeb 12, 2024
Good morning, I see your return is currently in transit and scheduled to be delivered tomorrow, 2/13/24 to process your refund. Thank you.
Jerry
The mag pouch allegedly shipped on January 20 according to the email you sent me. I paid 13.00 for this shipping. It’s February 03 and it’s still not here. Unless you lied to me, I should have had it be now. You could have stuck it in a USPS 3-day priority box for 12.00 and I would have had it a week ago. I’m pretty dissatisfied in the cheap service, and I’m going to make sure I spread the word on all the forums I participate in.
Reply from Comp-Tac HolstersFeb 5, 2024
Thank you for your review, the shipping cost are determined by the carrier based on the location of the shipment and the item/items purchased. Once USPS picks the order up we are unable to expedite shipping through the USPS. There have been widespread delays throughout the USPS network. https://www.msn.com/en-us/money/companies/texas-congressman-calls-for-transparency-from-usps-amid-shipping-delays/ar-BB1h63FN
Norm B.
I am still waiting for my full order to arrive.... I ordered 3x Push-Button Locking Mount (PLM) V2 on 13JAN. Today is 31JAN. A package from Comp-Tac did arrive yesterday, 30JAN. HOWEVER, it only had 1 of the 3 items I had ordered. I called Comp-Tac Customer Service, but my call went to voicemail. I left a message (Ariel?) At this point, I am still waiting for any kind of communication from Comp-Tac regarding the status of my order...
Reply from Comp-Tac HolstersJan 31, 2024
Thank you for your review I am showing this package as delivered, if you did not receive it, please contact [email protected]
Michael W.
My order was shipped on 1-15?.....Still have not received it. I will never order directly from your website again.
Reply from Comp-Tac HolstersFeb 5, 2024
Thank you for your review - there have been a number of delays in the USPS system we are unable to control. This article specifically mentions the USPS facility where the delay appears to have occurred according to the tracking information. https://www.msn.com/en-us/money/companies/texas-congressman-calls-for-transparency-from-usps-amid-shipping-delays/ar-BB1h63FN
Bob F.
They are not easy to work with got different information about an exchange from two customer service reps.
Reply from Comp-Tac HolstersFeb 12, 2024
Hi Bob, sorry for the miscommunication - I see your refund was processed in full on Feb 5th, 2024. Please let us know if we can assist you further.
Aaron B.
Idk I still haven’t received my package….this is horrible.
Reply from Comp-Tac HolstersFeb 12, 2024
Hi Aaron, I see your order was delivered on January 25th - there have been quite a few delays in the USPS system in Texas - https://www.msn.com/en-us/news/politics/what-texas-lawmakers-are-saying-about-the-usps-mail-delays-in-houston/ar-BB1hP4jk Unfortunately once a package leaves our facility we do not have any control over the speed of delivery. We hope you are enjoying your gear.
Chase
I sent several emails with questions before I ordered the holster and never got a reply. So I ordered the holster for some reason and received it to find out that every time I put it in the holster it scratches my gun, with the medal in holster. Notified through email to let comp tac know, received a email wanting pictures and so I did that. And now haven’t heard back. So if this is the customer service that you get with this company, I don’t think I will purchase anything else through them.
Reply from Comp-Tac HolstersFeb 12, 2024
Good morning, looks like we found a resolution with the red dot. Feel free to reach out with any other questions!
Michael R.
Took WAY too long for such a simple order
