CONCEIVEPLUSReviews of conceiveplus.com

Reply from CONCEIVEPLUSMar 24, 2024

Dear Maura, The quality of our products is very important to us and we address any such issues very carefully. We are sorry that you have misunderstood the expiry date in the free product that you received as being expired. Please note that the free sample you received had expiry is at the last day of the month and not the first of the month. This special free sample product offer allowed many thousand of consumer just like you to try the product for free for a limited time. The sample size Conceive Plus fertility lubricant contains just 3 pre-filled applicators so there was plenty of time to use the product and experience the user-friendly design of our lubricant applicators. The expiry date of this product was clearly displayed in bold on the offer page and we are very sorry that this was not clear enough at the time of your ordering. We aim to provide full transparency to our customers so they can make an informed decision about our products before ordering. Thank you for trying the Conceive Plus free product sample We wish you all the best on your path to pregnancy.

Reply from CONCEIVEPLUSMar 16, 2024

We are truly sorry to hear about the extensive delays and challenges you've faced with shipping of your order to South Africa. Your feedback is indeed valuable, and we deeply apologize for the inconvenience, frustration, and disappointment you've experienced throughout this process. At Conceive Plus, we aim to provide efficient and reliable service to all our customers, and I understand that the delays and lack of communication have fallen short of your expectations. Your comments regarding the shipping and customer service issues will be carefully considered as we work towards improving our services for orders shipped to remote locations in South Africa. If there's anything more we can do to assist you or if you have any specific concerns, please feel free to reach out to us. Your satisfaction is important to us, and we want to address any outstanding issues as best as we can. Thank you for sharing your detailed feedback, and we deeply apologize for the distress and frustration you've encountered. We are here to support you and resolve these matters promptly. Warm regards, Conceive Plus Team

Reply from CONCEIVEPLUSAug 3, 2023

Lamento mucho escuchar sobre la decepción con tu segundo pedido y el retraso en la entrega. Entiendo tu frustración al ver que el primer bote no tuvo el efecto deseado y que el segundo pedido, más costoso, tampoco ha llegado a tiempo. Es importante para nosotros que recibas tus productos a tiempo y que estés satisfecho con tu experiencia. Lamentamos los inconvenientes causados por el retraso en la entrega de este segundo pedido y la diferencia en el tiempo de llegada en comparación con tu pedido anterior. Apreciamos tu paciencia y tu retroalimentación. Si necesitas asistencia adicional o si hay algo en lo que podamos ayudarte, por favor no dudes en ponerte en contacto con nuestro equipo de atención al cliente. Lamentamos profundamente las molestias causadas y esperamos poder resolver esta situación de manera satisfactoria para ti. Gracias por compartir tus inquietudes con nosotros.

Reply from CONCEIVEPLUSAug 3, 2023

Dear Johan, we are sorry to learn about the disappointing experience you had with your order and the subsequent communication with our customer service team. Your feedback is crucial to us, and we genuinely apologize for the inconvenience and frustration caused. It is regrettable that you did not receive the fertility support bundle for both you and your wife despite your efforts to resolve the issue. We understand the importance of timely and reliable deliveries, and we apologize for the lack of a satisfactory solution to rectify the situation, such as a refund or a replacement shipment. Please know that we offer order insurance to address situations like this where orders may go missing. This insurance is intended to provide additional support in case of delivery issues and to ensure that our customers receive their products. We value your feedback and are committed to improving our processes to prevent similar incidents from happening in the future. Your satisfaction is important to us, and we would like to work with you to address this matter promptly. Please feel free to reach out to us for further assistance. Thank you for bringing this to our attention. We apologize for the inconvenience caused and appreciate the opportunity to make things right for you.

Reply from CONCEIVEPLUSNov 22, 2022

Hi Eline, I understand your concern and frustration about not seeing results after using the pills for more than 3 months. It's important to remember that each person's fertility journey is unique, and conception can indeed take time. On average, it can take up to a year for a healthy couple to conceive. While we acknowledge your experience and the challenges you've faced, we recommend considering the longer timeline in the process of trying to conceive. We understand that this can be a difficult and emotional journey, and we appreciate your patience and perseverance during this time. If you have any questions or need further support, please don't hesitate to reach out. Our team is here to assist you and provide guidance as needed. Thank you for sharing your feedback, and we wish you all the best on your fertility journey. Warm regards, Conceive Plus Team

Reply from CONCEIVEPLUSMar 29, 2022

I'm sorry to hear that you haven't achieved pregnancy yet despite using the product. Keep in mind that each person's fertility journey is unique, and it can take time before conception occurs. It's essential to stay positive and patient during this process. If you have been trying for a significant period without success, it may be beneficial to consult with a healthcare provider or a fertility specialist for further guidance and evaluation. If you have any questions or need assistance, please don't hesitate to reach out to us. We are here to support you and provide any help we can. Thank you for choosing Conceive Plus, and we wish you all the best on your path to conception.

Reply from CONCEIVEPLUSDec 6, 2021

It's important to note that individual responses to supplements can vary, and experiencing side effects such as headaches, nausea, and breast tenderness can be a possibility for some individuals when starting new products. If you are experiencing discomfort, it may be beneficial to consult with a healthcare provider for guidance or advice on managing these symptoms. Additionally, remember that symptoms can also be due to other factors, such as hormonal changes or stress. Keeping track of your symptoms and discussing them with a healthcare professional can help provide a clearer understanding of the situation. If you have any concerns or need further assistance, please feel free to reach out. Your well-being is important to us, and we are here to support you. Take care, and we wish you all the best on your journey.

Reply from CONCEIVEPLUSDec 3, 2021

Hi Paula, tracking shows that your order was delivered to you in Lancaster, PA on November 13th. Our customer support team are available 24/7 to assist in case of any issue.