SAP ConcurReviews of concur.com

I've given up with this ,simply will not waste my time anymore ,I'm a painter not an I.t expert ,my company used to give me cash for sundries, now they want me to install this ,I downloaded Microsoft authenticator, that wanted to change all my passwords, no thanks ,then tried Google, put the code in sap concur, no good ,so deleted the lot ,if they need me to buy anything else I won't do it

Awful product that just gets worse with every claimed development. Just actually getting logged in is a joke another frightened company who think that layers and layers of requirements are the answer. I need to go through 6 elements to get yes 6 and then you have to keep changing passwords. Nobody wants to see my expenses and anyone who did would have to be desperate. And this is all before the woeful user experience. I am at the stage where I am refusing to incur expenses because life is to short for this rubbish software.

There's a people in India who just doing what they were told to do so if I didn't put "proper" receipt they'll return my expense to me. Even our company's account department approved, it'll take another 3-4 emails to get approved by "Off shore team". It's been night mare for me. Every time I submit some of my expense will be returned even I double check with our company that it'll be ok to submit. No flexibility what so ever. Previous company that I worked for all the pilots complained about this system but probably it'll be cheaper than hire someone in this country.

Unfortunately my company uses this system. Poor support by rude customer service team. Put the same claim in with 2x different receipts from the cafe. They are saying they want to know who had what roll now. If they were based in England and understood the culture they would know 2 receipts (including a VAT one) is already well over the top. Can't go back 4x weeks later and say excuse me can you add 4x bacon rolls and 4x sausage. What next do they want to know what sauce they had?

Just the most complicated, unfriendly and downright awkward piece of software. I note that, here on Trustpilot, it say "This company does not reply to negative feedback". I guess they wouldn't have the staff for such an undertaking!

If you want to easily and quickly lodge your work expense claims.....this is not for you If you hate double handling information.....this is not for you If you want to do everything from your mobile phone....this definetly is not for you. In fact, if there's another system, go there instead

This unadulterated heap of absolute tosh was clearly dreamed up, developed and structured by a lone individual in his bedroom whist overdosed on a diet selective serotonin replacement pills, sugary drinks and edibles imported directly from Amsterdam. It is totally infuriating and takes 20 times longer that our old original spreadsheet process. without doubt the most unintuitive and inconsistent piece of software I have ever come across. The sales team must be literally laughing all the way to the bank. I only gave it one star so I could access this box for a good old rant.

I have never come across such an incompetent, difficult company as this one! Absolutely diabolical!