ConserviceReviews of conservice.com

Why is it about march 2026 and I’m receiving bills from November raising my bill up to $600 every month I get an email saying oops were sorry we for got to add this to ur bill how many y bills did yall forget this makes no sense. I’m over highly disappointed basically pissed off with this company at this point …..

Hello I actually give this company a 0 rating. I hate this water company. For one they bill you with the rent. I moved into an apartment called Del Mar in Rancho Cucamonga and the sad part is the Leasing Agents don't tell you that there's a water bill attached to the rent. They omit that information until you move in. I promise if I'd known I would not have moved in these apartments. You get billed with this company for the whole building. You can try to use the least amount of water and it doesn't matter because you will be billed for other neighbors usage. I know to always ask first if you deal with Conservice water company and if so avoid them like the plague. This company will never get a dime from me once I move from this rip off Del Mar Apartments. With this water company you help pay for your neighbors water usage. Info is power and these people render you powerless by not mentioning this big detail when your signing your lease. Everyone stay away from any complex that uses this water company and always make sure you ask about the water bill before you sign a lease.

Complete scammers. Just understand if your landlord uses this service, end your lease. It will be cheaper than staying. They are thieves and will give you the run around when you demand an invoice. I waited for 3 weeks when they said it would be 3-5 business days to recieve my requested invoice and breakdown of the charges they slapped on top of my other charges and they emailed me today stating view the attached file to see my invoice but they didn't attach anything. This company is full of thieves.

I moved into my current complex on August 17, 2025, and soon after received a Conservice utility bill totaling $267.83, including $125.98 for electricity alone for the period Aug 17–Sep 11 — less than one month. According to Conservice’s own statement, my unit allegedly used 1,223 kWh in that short period. I am a single occupant with normal usage (lights, fridge, washing machine). AC and heater are mostly off. This level of electricity consumption is highly unusual for a newly occupied unit. I contacted Conservice multiple times and was told the readings are “correct,” yet no clear explanation was provided for how such usage is possible immediately upon move-in. The leasing office acknowledged that this amount is abnormally high, and multiple residents in the complex are reporting similar billing issues since Conservice began managing utilities. Conservice continues to redirect responsibility to the leasing office instead of providing transparent documentation (clear meter verification, historical comparison, or allocation explanation). I am formally disputing these charges and am requesting a supervisor-level review and written clarification. If unresolved, I will escalate through formal consumer-protection channels. This appears to be a systemic issue, not an isolated case.

If I could give it ZERO stars I would, terrible customer service, charging fees ILLEGALLY

Conservice is charging me for services not provided. I've provided proof that they company does not service this area. They continue to charge.

Conservice is not a utility company. It is a billing operation designed to extract money from tenants who have no choice and no recourse. The model is simple: Install faulty meters. Bill for phantom usage. Deny disputes. Delay resolutions. Bet tenants won't fight over small amounts. Multiply across millions of units nationwide. Keep the difference. 561 BBB complaints in 3 years. Thousands of identical stories across Reddit, Facebook, and tenant forums. Unexplained spikes. Charges for vacant units. Bills during periods of zero occupancy. Written admissions of meter faults followed by zero refunds. Did someone said Class A potential ? This is not incompetence. Incompetence gets fixed. This is strategy. Customer service exists to exhaust you. Hold queues. Form letters. Promises of callbacks that never come. "Under review" for months. Designed friction until you surrender. They know state utility fraud laws. They calculate settlement costs versus profits. They settle with lawyers. They stonewall everyone else. The math works in their favor when most tenants give up over $50, $100, $200. Landlords partner with Conservice because it is profitable for them too. Tenants have no alternative provider. No competition. No accountability. No regulatory enforcement. Before signing any lease, ask one question: Who handles utilities? If the answer is Conservice, you are not renting an apartment. You are subscribing to a billing scheme with no opt-out. Research them. Read the complaints. Exposed.

Conservice overcharged me $2,000 over 33 months. Their own written letter admits the meter was defective. Charged hundreds for electricity I never used. Bank statements prove I was not even present during peak billing periods. They acknowledged the fault. Promised resolution. Refunded nothing. This is not a billing error. This is a documented business model. BBB: 561 complaints in 3 years. Reddit and Facebook flooded with identical stories. Unexplained usage spikes. Billing for vacant units. Phantom consumption. Same pattern across thousands of tenants nationwide. The strategy: Overcharge small amounts across thousands of units. Bet most tenants won't fight. Pocket the difference. Settle quietly when lawyers appear. Continue with everyone else. Customer service is designed to exhaust you. No callbacks. No resolution. Form letters. Delays. Wait until you give up. I have the bills. I have their admission letter. I have bank proof. Still no refund. Texas Property Code 92.331 mandates treble damages for utility billing fraud. They know the law. They calculate the risk. Most people won't sue over $200. They keep millions. Before signing any lease, ask: "Who handles utilities?" If the answer is Conservice, find another apartment. You will be overcharged. You will have no recourse. This is not a warning. This is a guarantee.