Average
Based on 298 reviews
Container One3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Container One is the leading provider of shipping containers for sale in the USA. Buy new or used Conex box shipping containers, container accessories, and modified shipping containers online with a few clicks. Get instant prices for shipping containers with delivery to your zip code. With over 30 years in the industry, over 75,000 happy customers, and over 300 locations nationwide, Container One has the expertise and selection to make buying a shipping container a comfortable experience.
Container One (containerone.net) has 298 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 26 reviews with 3 stars · Clear filters
Don B.
Took a long time to find a driver. Doors don’t close right. Delivery driver I give 5 stars.
Reply from Container OneAug 13, 2026
Please level your container. During delivery inspection with you the doors worked fine and you signed the inspection for the doors. We have videos and instructions on how to level the container.
Tim R.
Container is water tight but had existing damage, patched holes and the doors are nearly impossible to use. I know it was sold as used but I’d think it would be better.
Reply from Container OneAug 13, 2026
Sorry about your expections on the grade of contianer you purchased. Any container you buy with the exception of 1trips can have previous repairs. We offer our warranty on all of our units incase you have future issues. Our product desriptions mention previous repairs are possible and we try to be as transparant on all of your products.
David
The container was good, tight and sturdy. The delivery was poor, since made excuses for not placing where I wanted it placed.
Reply from Container OneAug 13, 2026
the dirvers make these decisons based on safety, property damage etc. They go out of their way to drop it right where you want it. They will just not take the risk if property damage or safety is a issue and will ask you for a alternative place to drop it.
Mike P.
Container delivery was great but getting it scheduled and then rescheduled over and again was a real struggle. Too many promised dates never happened. The container itself works perfectly and stays dry.
Reply from Container OneAug 13, 2026
Thank you for your feedback. We are glad to hear the container delivery itself went well and that the unit is performing as expected and staying dry. Delivery scheduling can sometimes shift due to driver routing, depot movement, weather, site conditions, and other logistics factors, but we understand that repeated changes to expected dates are frustrating. We appreciate you pointing out both sides of the experience.
Rick T.
I’m happy with the container. There was a mix up in the office that made the delivery quite delayed. Overall satisfied.
Reply from Container OneAug 6, 2026
Thank you for your feedback, Terrie. We’re glad to hear you’re happy with the container overall. We do apologize for the delay caused by the mix-up in our office. That’s not the experience we want for our customers, and we appreciate your patience while we worked through it. Thank you again for your business and for giving us the opportunity to make it right.
John
When the container was delivered the driver had a hard time opening the door. It took both of us with a five foot pipe extension to close the door. Since then I have had the same experience. The right door does not want to close. Again, the only way to close it is to use 2 pipe extensions to force it to close. Not pleased about this at all. I cannot open the container without at least one or two more people to help close it. The driver that delivered it witnessed this as well.
Reply from Container OneJul 30, 2026
Hi John, thank you for your feedback. We understand your concern regarding the container door and appreciate you bringing it to our attention. We invite you to continue the conversation with our claims team directly so they can review the issue in more detail. Please contact [email protected] and include photos of the door and latch area for evaluation.
Carla
We struggled with a particular dispatcher who said he was trying to get a driver lined up (over 1 month delay). We delayed our project waiting on 2 containers. When I asked for a refund, his boss found a great driver.
Reply from Container OneJul 30, 2026
Hi Carla, thank you for sharing your feedback. We understand how frustrating delivery delays can be, especially when they affect a larger project timeline. Scheduling can sometimes be impacted by driver availability, routing, and final dispatch timing, but we understand the importance of clear and timely communication throughout that process. We appreciate you bringing this to our attention and are glad the order was ultimately able to move forward.
Sandy L.
I was more disappointed in the fact that your "lead time" is so long. We are moving from out of state and was only in town for a short spell. It was dry with no rain for days when I ordered and by the time you got it there it was raining and still to this day is not where we needed it. The rain hasn't stopped enough to dry out, Still.
Reply from Container OneAug 4, 2026
Thank you for your feedback, Sandra. We understand how difficult the timing was, especially with your move and the limited window you had in town. Delivery timing can sometimes depend on driver availability and ground conditions for safe placement, and in this case the continued rain made that process more challenging. We appreciate your patience and your understanding, and we’re glad we had the opportunity to help with your container purchase.
