Great
Based on 4,546 reviews
Cool Frames4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Stephanie
I put in an order for Burberry glasses an they came back perfectly. I didn't even have to go to a store to get them adjusted. They came with the original case along with an extra lense wipe. Extremely happy with my order.
Jess
Love my glasses and everyone at coolframes was very helpful
Touré
My frames cracked and I needed a replacement - fast. Got them in less than 5 days and even saved 15%. Good price and an easy website to navigate.
Chris G.
I put my order in just before the Labor Day long weekend, and it was in process by the Wednesday following. I think I got the glasses the following weekend. They were exactly as advertised-about half the price my usual retail store quoted-and required only minimal fidgeting to feel just as comfortable as my old pair in no time.
Anon
Glasses were exactly what I expected and perfect. Very helpful and friendly for all my queries. No problems with international postage. Thanks again.
T.Williams
Was buying a last minute gift but so scared of getting got. How do you know what sites are scams? So I did as much research as I could and made a choice to go with cool frames. I had to make sure there was a return policy, because it was so last minute. My transaction was seamless and they price match and if u need to return u can just pay the 20% restocking fee.. its not there fault u don't want it smh!! And they ship for free too. Some customers just don't get that and want everything for free. U lucky u getting most of your money back.. Go to Cohens you will be paying top dollar and only get a exchange.. so u better be on point with what u want. Choose cool frames they r the truth
GENE T.
Hard to find a better deal than "Cool Frames" , free shipping, price beats local dealers by plus 20%.
Can't See Well, L.
Got the frame information from my optometrist, who then did a web search for it (this isn't the same doctor where I bought the frame from originally), and CoolFrames came up. Did another search when I got home and CoolFrames was the least expensive overall. Used regular shipping and got it within a week (ordered them on a Friday evening). The frame itself has the same quality as the original; this isn't some cheap knock-off. I think buying this product online saved me close to $100. The order also came with a really nice RJ custom case and cleaning cloth (didn't get either when I got these from the optometrist the first time). I would definitely order from here again, though I also hope NOT to sit on this frame as I did the other! UPDATE: After writing a review for a Win 11 Pro upgrade license, I was shown another review I did 8 years ago (almost to the day), and you know what? I don't ever remember writing it! LOL
