Costa SunglassesReviews of costadelmar.com

Cheap frames…padding and nose piece will fall off. They have a good glass lenses but I just tossed them because all the rubber came apart….nose piece fell off on the boat. They will not last…save your money. Going to Oakley.

Submitted a repair request over a month ago and have not heard back. Did not receive an email confirmation after submitted repair. Tried to log into my account but forgot my password so I clicked forgot password to send a link to my email and did not receive an email. Checked spam too and nothing.

I bought my costars many years ago, probably the absolute best glasses I have ever had. The problem is with a warranty of "for life" fix or replace. This is not the case. When my glasses finally broke, I jumped through all the hoops, got the proper certification, mailed them back (at my cost) waited for 3 weeks just wanting my shades back, finally the reveal. I got back my broken glasses stating I need a work order or something like that. You win, I will not be buying another pair.

We owned numerous pairs over the years and always loved them. A current pair developed a Crack in the lens, upon costa review they determine it was not a warranty issue at just under a year in. Quality is poorer than we have ever seen, the warranty is worthless will never by another pair again

I've been a Costa customer for years. I purchased more pairs than I can remember. On 8/1/2019 I bought another pair. The lens developed a small crack, and the rubber nose piece and both earpieces are coming off. In the past, they fixed or replaced my glasses without hassle. NOW, they refuse to honor their lifetime warranty as stated when I bought them. New ownership is to blame here. Looking elsewhere for my new glasses!

Costa used to be great until they were bought out. I sent in a repair claim and then never heard back. I had to log into the portal to find out they denied it but gave me a discount code. That was it. Didn't say how much it was for or anything. I had to figure it out myself. I was more than willing to pay them to replace the scratched lens but I guess they aren't in the business of doing that like they have been in the past. Then I decided to look into the discount code, it ended up being 50% off. Ok cool. I place an order and got an email confirming my order. That was it. I placed it on April 5, 2024. Today is April 10, 2024 and haven't heard a word. Logged into the portal and low and behold it says it was shipped today. Seriously. It took 5 days to ship the glasses and they aren't sending emails out to let the customer know they have been shipped and the tracking number. The communication is garbage and not what it once was. So far I am extremely disappointed and seriously considering returning them and finding a new sunglass brand.

I bought my wife a $250 pair of sunglasses less than 3 months ago. Both of the hinges broke out of the frame when she dropped them. Now because of the new warranty rules they won’t cover them. What was wrong with the way they use to do the warranty on their products? I bet it’s because they don’t care about their product or customers like they use to. I could understand having them for a few years and then they break but not a new pair of glasses. They just don’t make them like they use too. I will never buy or recommend them ever again.

Impossible de commander, le paiement ne fonctionne pas. Une perte de temps.