Average
Based on 821 reviews
Credit Genie3.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
Showing 475 reviews with 5 stars · Clear filters
Trishamchugh
Great customer service! Quick and friendly.
Reply from Credit GenieAug 19, 2024
We thank you so much for your kind words. We strive to be a quick and easy financial solution for our customers and are pleased to have achieved our goal with your customer experience! Credit Genie Support
Yeseniavmorales
I’m grateful especially when life throws you curveballs.
Reply from Credit GenieJul 23, 2024
Thank you so much for your kind words. We strive to help our customers with their financial solutions. Credit Genie Support
Heavensangel
They really helped me in more ways than one. Came through when I needed a little extra money. They came through again the day before the due date and helped change the repayment date due to some unforeseen complications with my bank account. They are absolutely amazing to work with.
Reply from Credit GenieJul 17, 2024
We're thrilled you had a positive experience with Credit Genie! We strive to provide hassle-free cash advances to our qualified customers, allowing them to spend their money however and whenever needed. We appreciate your feedback and are committed to continuing to deliver excellent service. Credit Genie Support
Shawn H.
Credit Genie is always there whether or not I need them. They even watch my balance and offer me money so that I don't overdraw on my bank account. Love you guys!!!
Reply from Credit GenieJun 15, 2024
Thank you so much for your positive feedback! We are happy we could be a helpful device for you! Credit Genie Support
Angela
Understanding and great service
Reply from Credit GenieJun 5, 2024
Thank you so much for the positive review. Customer feedback means the most to us, and you have made our day with your positive contribution. Credit Genie Support
Ed D.
When I had an issue I contacted you guys and you settled it with no problem. And that what makes this a great app when you need help you have it
Reply from Credit GenieMay 25, 2024
Thank you so much for your positive feedback! We are happy to hear your issues were resolved quickly. Credit Genie Support
Kennedy S. B.
Why the six hour wait for deposit of loan First time I was approved for $10 it went in immediately...But after being approved for $100 today , I have to wait until 9 pm...
Reply from Credit GenieMay 27, 2024
Thank you so much for your review! At Credit Genie, we highly value customer feedback as it helps us improve our services. Regarding your inquiry about receiving advances, here is a detailed breakdown of our different tiers and their associated time frames: Express If an advance is requested before 2:00 PM ET, Monday through Friday (excluding bank holidays), the advance should be deposited into your bank account by 9:00 PM* the same day. If the request is made after 2:00 PM ET, the advance should arrive in your bank account by 9:00 PM* the following business day. Standard Your advance should appear in your bank account within 3 business days after the request is made.* Instant Get your advance delivered to a linked debit card in minutes. *Please note: The app provides an estimated date for the delivery of advances. Delivery times cannot be guaranteed, even with express options, as we cannot control how individual banks process transactions. We appreciate your feedback and are here to help with any further questions you may have. Credit Genie Support
donna H.
Excellent service
Reply from Credit GenieMay 21, 2024
Thank you! We're so glad you had a positive experience using our app. Don't hesitate to reach out if you need assistance with anything. Credit Genie Support
