Dawn
Very prolonged processing time and no…
Very prolonged processing time and no response from support regarding the delay. Order placed 11/27 and doesn’t look like it will even make it by Christmas.

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Based on 18,887 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crown and Paw is a pet focused home decor brand that prints high quality custom pet art featuring your very own pet. Print your pet on a custom canvas in an authentic renaissance style portrait and give them pride of place in your home.
Crown & Paw (crownandpaw.com) has 18,887 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 922 reviews with 3 stars · Clear filters
Dawn
Very prolonged processing time and no response from support regarding the delay. Order placed 11/27 and doesn’t look like it will even make it by Christmas.
Larry H.
I saw the notice that orders wouldn’t arrive by Christmas. I also saw an email saying proofs would take 3-5 days. I ordered two weeks ago and still haven’t gotten my proof to approve. I sent an email 4-5 days ago and haven’t gotten a response yet. IF I end up getting my order at all I’ll give another review. Meantime I’m waiting for some kind of response. I think Crown and Paw should stop advertising for new business- update the website with real information about how long it might take - and start answering emails. I should have checked the reviews on the BBB website first- Again - if I end up with the canvas I’m hoping I’ll get, I’ll happily give a more positive review How can you ask me to review something I haven’t received yet? This is an example of what you all need to improve I
HY
The website was easy to use but would not accept the coupon I received. If it had I would give it five stars. I tried multiple times but to no avail.
Ag
Haven’t received a preview of what I bought yet. Have not received any updates
Monica
I wish I was able to see my photo before ordering
Andrea S.
I don’t think I can write a review. I’m still waiting for the artwork to approve it.
Holly B.
I never received a proof of what the finished product would be. I think proofs are a quality control and ensure pride in workmanship
Goinpostal
Well . Waiting for response on emails about my order and still waiting to receive order . So I can’t give a great review until I. Get my order