Average
Based on 304 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cruise.com was established in 1998 and offers a full range of cruises worldwide. We are available 24/7 at 888-333-3116. Our agents all have extensive experience in the cruise industry and can help travelers in booking all cruises from three day Bahamas cruises to 100+ day world voyages. A variety of tools are available on www.cruise.com including comprehensive itineraries, ship information, cruise videos and virtual lectures to aid in planning your cruise vacation. Cruise.com is in receipt of a number of awards including Norwegian Cruise Line’s Elite President’s Travel Partner of the Year, Royal Caribbean's ‘Online Agency of the Year’ by Royal Caribbean Cruise Lines, ‘Partner of the Year’ Eastern Region by Carnival Cruise Line, MSC Cruise's 'Online Agency of the Year', and Vacation.com ‘Travel Agency of the Year’.
Cruise.com (cruise.com) has 304 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
Showing 139 reviews with 5 stars · Clear filters
Donna T.
I always deal with cruise.com - I love that you can talk to a knowledgeable representative or just email any and all questions/concerns. Their prices can't be beat especially when they throw in free gratuities and sometimes free on board spending as a thank you - they are the BEST!!
Makoto K.
Staff was very kindly to my requests on telephone despite of my bad english speaking.
Kai C.
I've been using cruise.com for our annual cruises since 2009; some years we do 2 cruises. They have the best deals and are very helpful with multi-room bookings. All our bookings have gone smoothly and we have never had any problems.
George S.
We have booked 8 or 9 cruises with Cruise.com and have not experienced any problems with them or their services. They have been our "Go To" agent for several years now.
L. P.
We are repeat customers with Cruise.com. We can always look forward to fast, thorough and efficient service. The prices are great too!
Philip F.
We have been working with Sharon Smith at Cruise.com for all of our cruise bookings/issues for over 10 years. In all that time we have received nothing but the greatest possible, individual service. She is a joy to work with
Philip R.
Excellent customer service. Simple and to the point.
Seleka W.
I've talked w/ other cruise ship companies. Cruise. Com did it best. I was impressed that they knew every cruise line better than anyone.
