CSC ServiceWorksReviews of cscsw.com

Their air station flattened mine, and another guy's tire. This left me in a lurch and i had to call for help. thankfully i have family to help me otherwise i'd be fronting the cost of a tow truck or AAA visit, when all i was trying to do was top off my tires.

I am the Property Manager at a 4 story High Rise and we have CSC as a laundry company,... WHAT A JOKE !! The app money is never shown on the collection report and to my knowledge I have never seen a dime of that money for my building! It takes over a week for anyone to come to fix anything and the room has been offline forever!! I ca not load funds to my CSC account and its not like I dont have the money to do it there is just always a problem with it! They are junk, they are a joke and should be ran with a little more business sense than what they have now. I have called them everyother day for the last three weeks to get the machines emptied and guess what NOTHING !!

This company is a SCAM, their air machines take quarters and the machines do not work. Then the only offer for refund they have is by check. Nobody would take a check that small so they just profit off the quarters. Horrible company with no morals or ethics

Washer so small ! The website shows a fullsize stackable washer however when a new washer was supposed to be sent, not only was washer so small it can barely fit 1 load they refused to take washer iny house previous resident rented from them.now still stuck paying for a washer not in my house and a broken washer. Don't use them a waste of time.

CSC ServiceWorks has turned into the worst company ever. I worked for them for almost 36 years. CSC ServiceWorks does not care about you just as they don’t care about employees who try to give proper customer service. I always tried to push customer great service. If great customer service was provided the increased revenue would reflect that effort. However, new management, chose to chase revenue and bonuses above all. Very sorry they turned into that kind of company. This company was not always like this. At one time I was proud to be part of management at CSC. I was terminated while having the best metrics and KPIs in the company. No reason or thanks for the past 36 years of dedicated service to this company.

3 times washer stopped in middle of cycle had to move to next washer tried to get refund B.S. Let me warn you machines are set to default small load cold water so you only get bad wash. "Deceptive" Often no hot water although you paid for it. This company needs to be sued for like a million dollars to get their attention.I advise just go to a laundromat with an attendant so you don't get repeatedly screwed. They offered me a refund after my post but no way keep your ill gotten gains, just to much hassle.

I stand by this review. Trust pilot sent me a message saying that the company thinks I reviewed wrong company , and I inadvertently agreed. They are going to remove this review in error. This company is the worst !!!! October 13,2025 This company is terrible. Laundry room washers and dryers do not operate properly 50% of the time . The app is ridiculously bad when trying to report outages and requests for refunds . Send them an email for service and they don’t respond for two weeks. Companies really don’t care about people these days , all they care about is taking as much money as they can scrape from you . Disgusting

I wish you could give negative stars! The app doesn't work, the promotions are a joke, and customer service doesn't care at all!