Excellent
Based on 2,942 reviews
CUDDLY4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CUDDLY is a for-good, for-profit organization with a mission to be the champion of animals in need. We do this by directly providing tools and resources to support animal welfare organizations worldwide. The CUDDLY platform empowers animal welfare organizations to create fundraisers and wishlists in order to raise funds and receive donated supplies for animals who desperately need help. In turn, donors from all over the world can make a difference by donating to a specific animal or organization. It is CUDDLY's mission is to help save as many animals through community, innovation, and creativity.
CUDDLY (cuddly.com) has 2,942 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 2,623 reviews with 5 stars · Clear filters
Trinity K.
We've been donating monthly to Cuddly for over three years now because we love them so much!
Reply from CUDDLYJan 8, 2024
Hello Trinity, Thank you so much for your fantastic review! We are so very glad to hear you've been a CUDDLY Club member for so long! We could never help as many animals without your help every month!
Joanne
Peó-e who rescue
Reply from CUDDLYJan 9, 2024
Thanks Joanne!
Wilma H.
Anyone you talk to at Chewy is always willing to listen and are so helpful. It doesn’t matter what you call about, ordering, or something not quite right that you ordered, always always helpful, KUDOS
Ronda S.
YOU GUYS ROCK!!!
Reply from CUDDLYJan 8, 2024
Hello Ronda, We think you rock! Thank you for your awesome review!
Michele S.
I love cuddly because I feel that your company can be trusted. I like that there is no pressure put on people. You present each case so honestly yet compassionately. It breaks my heart every time I hear of these animals stories. I cannot hear and not help. I wish I was rich so I could do more. I’m so grateful there is an organization like yours that truly cares and reaches out all over the world to help animals. I can always trust that my donation is getting to where it should go. I love that you give update, good or bad. I rejoice when an animal heals and gets a new life and i cry when an animal that we tried to help doesn’t make it. I cannot believe the evil that exists in people that allows them to do such monstrous things to these poor, sweet, helpless animals. It quite literally makes a part of me feel like it’s dying. I am so grateful to you and what you do. Keep up the good work. I guess there’s one thing I don’t understand. For example; there was a case where the animal had a stuffed toy with a heart beat on its wish list and I purchased it right away because I wanted her to have the comfort of that snuggly life like toy. Yet, repeatedly I would get updates and it was still saying that she needed that cuddly toy. It remained on her wish list wich made me feel like my purchase of it did not happen and it never got to her. That’s happened with a couple other purchase to. So that does make me nervous. Also, when I look at the donors list I never see my name there. So if there was any improvement on your part needed it would be to correct those situations and to possible give more updates. I love to hear how the animals I e donated to are doing. Thank you cuddly. Keep doing your good work. You are amazing and a beacon of hope for animals that need you so baddly.
Reply from CUDDLYJan 8, 2024
Hello Michele, Thank you so much for your honest and kind review. We are so happy to hear all your thoughts on us and how positive you feel when using our services. It sounds like you may be having issues with abandoned cart emails, in which case, please reach out to [email protected] for help. That, or an item on a wishlist that is marked "most needed" is often marked as "unlimited" in quantity as well. If you have any issues with an item on a wishlist, please reach out to our support team!
Michelle H.
What is most important is that Cuddly took on this challenge to help rescue shelters nationwide that are in communities that do not have the resources and support from their locals. I am privileged to help Cuddly rescue shelters and will continue to support Cuddly rescue shelters until I am unable. God bless you Cuddly.
Reply from CUDDLYJan 8, 2024
Hello Michelle, Thank you so much for all your kind words and support! We are overjoyed to hear the pride you take in donating through our platform. We could never thank you enough for all your support!
Jennie F.
I saw your story on Archie and was so sad and mad that animals are always being treated as throw aways. I wanted to help so I donated to Cuddly. I’ve seen some of your other rescue stories and I know your heart is in the right place. I encourage more people to help.
Reply from CUDDLYJan 8, 2024
Hello Jennie, Thank you so much for reaching out to us with your passionate review. We are so lucky to have you as a part of our CUDDLY community!
Noelle G.
I shop at Cuddly online but am so happy to see the help you give to abused animals.
Reply from CUDDLYJan 8, 2024
Hello Noelle, Thank you so much for all your kind words and support!
