Average
Based on 412 reviews
CupidFeel3.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CupidFeel is an online socializing platform designed for those who want to enjoy romantic communication in a relaxed and uplifting space. Whether you're seeking a refreshing conversation or simply looking to explore romantic emotions, CupidFeel offers the opportunity to engage in warm, meaningful dialogues at your own pace. Our platform brings together like-minded individuals who appreciate the beauty of emotional expression and light-hearted moments. With every message, there’s the potential to create a spark — a sweet moment that brightens your day and leaves you feeling inspired. CupidFeel isn’t about pressure or expectations. It’s a space to express yourself, explore new perspectives, and enjoy connection in a way that feels natural. From light exchanges to deeper interactions, every conversation is a step toward building emotional comfort and positivity. We believe that romance starts with a simple message. And sometimes, that’s all it takes to turn a regular day into something memorable. Join CupidFeel and experience how small talks can grow into sweet, emotionally engaging moments — all in a safe and welcoming environment that celebrates you.
CupidFeel (cupidfeel.com) has 412 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
Showing 113 reviews with 1 star · Clear filters
michael.gun
Freezing happens most when a lot of images are loading at once
Reply from CupidFeelAug 23, 2026
Hi Michael, The experience should remain stable even when image-heavy pages are loading. Please contact [email protected] with your device type, browser or app version, screenshots or screen recording if available, and the page where this happens most often. Our team can review the issue directly. Best regards, Naomi from CupidFeel
Irwinbo
Wait after paying is long enough that it genuinely feels like an error.
Reply from CupidFeelAug 23, 2026
Hi there, Payment status and credit updates should be clear and timely. Please contact [email protected] using the email linked to your account and provide the payment date, receipt, screenshots, and any relevant transaction details. Our team can review the payment activity and assist you further. Best regards, Naomi from CupidFeel
Carmin
Profile editor seems to lose changes randomly without any warning.
Reply from CupidFeelAug 20, 2026
Hi Carmin, We appreciate you flagging this, and our team will look into the profile editor issue right away. Please reach out to us at [email protected] so we can investigate and make sure your changes are saved properly. Best regards, Jules from CupidFeel
Consumer
This dating site employs deceptive and likely fraudulent practices, is misleading and, at best, is outrageously expensive due to complex, confusing billing practices involving a “credit” system of paying that meters men users by the minute, but not women users. The site engineering encourages women to keep men dangling online (while the meter runs) and steer them to a separate section that charges them additional credits for reading longer chat texts and for merely opening additional photos uploaded by the women. The site is designed to fleece men by rapidly consuming their credits that must be replenishished repeatedly by billing their credit cards over and over in the course of a chat session. Beware! Many male users of CupidFeel have reported they believe many female profiles are not real users, and after extensive chat with one of them, I believe that too. It seems likely that AI is heavily and cleverly deployed to simulate users, their profiles and their chat texts. Once the predatory billing practices became clear to me, I requested a refund of $19.99 in credits that were exhausted in merely minutes AFTER initially paying $9.99 in credits to get started. To add insult to injury, the site ignored the refund request but cheerfully offered a trivial discount to buy MORE overpriced credits!! This site is wicked and soulless. Stay away!
Reply from CupidFeelAug 25, 2026
Hi there, We would like to clarify that we do not make any unauthorized charges on our platform, nor do we process recurring subscriptions. All payments are initiated directly by users, and every transaction requires an explicit action. You are always in control of how your credits are used, paying only for the interactions and features you choose. Keeping the platform safe, secure, and well-supported is something we continuously invest in, and paid features help make that possible. Safety and trust are central to our community, and we maintain a zero-tolerance policy for fraud or misuse. If anything is not working as expected or if you would like to share specific details, please reach out at [email protected], all concerns are investigated thoroughly. Best regards, Jules from CupidFeel
Td
I was bombarded with profiles and found that the flow of chat was not natural, I found this was as thought I was talking to chat bots. How can you be told your profile is interesting and intelligent when it's not filled in, your photos are fabulous when there's only 1 !!!!. I contacted customer service and for my account to be deleted and refund of credits . I was assured that would happen then contacted again to say no but you can have chat gems and a discount on credits. What part if i want to delete my account was not understood. Be careful this is a site that love bombs you and empties your pocket
Reply from CupidFeelAug 20, 2026
Hi there, We attempted to reach out through Trustpilot's tools to look into your refund request and account deletion more closely, but unfortunately, we haven't heard back yet. Given the specific details of your experience, we strongly encourage you to contact us directly at [email protected] with your account details. Our team is ready to review your case, assist with your account status, and address your concerns thoroughly. Best regards, Jules from CupidFeel
Henzik
formatting gets completely mangled whenever I paste something into a message
Reply from CupidFeelAug 14, 2026
Hi Henzik, We'd love to help, if you're experiencing any technical issues, please don't hesitate to contact our support team at [email protected]. Best regards, Jules from CupidFeel
Daniels
why does the auto translate turn a simple sentence into something so oddly worded?
Reply from CupidFeelAug 13, 2026
Hi Daniels, We'd love to help, if you're experiencing any technical issues, please don't hesitate to contact our support team at [email protected]. Best regards, Jules from CupidFeel
Alice H.
I purchased credits after sometime I decided to hide my account to take a break, come to find out my account was blocked 🚫. I truly cant understand why than I get told to submit evidence so I do and after about 15 emails they still refuse to unblock my account. They can keep my credits as this has caused me not to trust any sites like this ever. Jenny tried to help with no success and Monica never tried to resolve this at all, so I'll walk away you can keep my credits thank you for the disappointment... oh and plz dont ask me to reach out that you can help resolve this. My account has been blocked for weeks now so my date this happened was in July and still not resolved. You know the date of my first purchased my on line name was different as I prefer people not knowing my real name till I know you Haha funny thanks for your reply your site is no longer required you banned me right across the platform for no reason so kindly stop trying to sort this out you know what you did was wrong
Reply from CupidFeelAug 17, 2026
Hi Alice, We attempted to reach out through Trustpilot's tools to look into your blocked account and assist with your case, but unfortunately, we haven't received a response. Given the circumstances and the issues you've described we strongly encourage you to contact us directly at [email protected]. We would welcome the chance to perform a final, detailed review of your situation and ensure your concerns are properly addressed. Best regards, Jules from CupidFeel
