Cupid FragrancesReviews of cupidfragrances.com

Reply from Cupid FragrancesJan 8, 2026

Hi John, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Reply from Cupid FragrancesJan 8, 2026

Hi Cameron, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Reply from Cupid FragrancesJan 5, 2026

Hi, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupid’s Customer Support Team

Reply from Cupid FragrancesJan 5, 2026

Hi Phil, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we understand how you've felt regarding this situation. We would like to assure you that many of our customers have shared positive testimonials regarding the effectiveness and quality of our products. That said, we understand that results and preferences can vary from person to person, and your satisfaction remains important to us. Please know that we do offer a 30-day return policy for orders within the United States, and refunds are available for eligible returns in accordance with our policy. We sincerely apologize if you felt that your refund request was not addressed promptly—this is certainly not the experience we aim to provide. Our customer service team is ready and more than willing to assist you in resolving your concerns. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Reply from Cupid FragrancesJan 5, 2026

Hi, Thank you for taking the time to share your experience with us. We truly appreciate your feedback and understand how you've felt regarding the ordering process. Please allow us to clarify that the video you encountered is a standard part of our ordering process. It is designed to provide additional information about our products and to present optional promotions that customers may consider before completing their purchase. We understand that this may not always be convenient, especially during a busy workday, and we’re sorry for any inconvenience this caused. Regarding your order, our system only processes purchases based on the information that is successfully submitted and confirmed within the system. Once an order is completed, automated confirmation emails are sent, and charges are applied accordingly. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Reply from Cupid FragrancesJan 5, 2026

Hi Joshua, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Reply from Cupid FragrancesJan 5, 2026

Hi Ryan, Thank you for taking the time to share your feedback with us. We truly understand how you've felt, especially when the order was intended as a gift, and we’re very sorry for the inconvenience this has caused your family. We would like to clarify that our website does not repeatedly remove or “kick out” customers during checkout. Orders are processed strictly based on the information that is submitted and confirmed in our system at the time of purchase. Once an order is successfully placed, the charges and items included reflect what was selected and approved during checkout. That said, we want to assure you that our support team is here to help. We take concerns like this seriously, and our goal is always to assist customers in resolving issues as smoothly as possible. Please also note that we do have a 30-day return policy for orders shipped within the United States. As long as the items remain unopened and meet our return guidelines, our team can assist with the return process accordingly. We would be glad to review the order details and provide clear guidance on the next steps. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Reply from Cupid FragrancesDec 30, 2025

Hi John, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team