CupidsReviews of cupids.com

Reply from CupidsJan 29, 2026

Hi Ken, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand your concern and apologize if additional items were included when you were only expecting the original product. This was not our intention, and we appreciate you bringing it to our attention. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Reply from CupidsJan 29, 2026

Hi John, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We sincerely apologize for the inconvenience caused by the responses, the issue with the spray bottle, the confusion regarding the promotion and charges, and your experience with our customer service. We understand how you've felt regarding this. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Reply from CupidsFeb 17, 2026

Hi Jake, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Reply from CupidsJan 29, 2026

Hi Paul, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Reply from CupidsJan 29, 2026

Hi Mike, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand your concerns regarding the scent profile and longevity, and we’re sorry to hear that the product did not meet your expectations. While many of our customers have shared positive experiences and are satisfied with both the effectiveness and scent of our colognes, we recognize that fragrance preferences can vary from person to person. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Reply from CupidsJan 29, 2026

Hi Izzie, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand your concerns regarding the shipping time, product origin, and scent, and we want you to know that your experience is not what we aim to provide. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Reply from CupidsFeb 2, 2026

Hi Jason, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we're sorry to hear if you encountered issues regarding your order. We've checked and confirmed that your Order #866509 was delivered on December 20, 2025. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Reply from CupidsFeb 17, 2026

Hi Andy, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team