Stan
Great support
Great support, provided a work around while a permanent solution will be included in a theme update.
Reply from CyberChimps WordPress ThemeDec 24, 2025
Thanks a lot for rating Cyberchimps team :)

Excellent
Based on 118 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CyberChimps is a leading WordPress themes store and blog with more than 10 years experience in the WordPress development and services business. It's popular for Responsive theme, Responsive Starter Templates and other plugins hosted on WordPress. Cyberchimps takes pride in contributing to the WordPress community for 10 years now.
CyberChimps WordPress Theme (cyberchimps.com) has 118 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 95 reviews with 5 stars · Clear filters
Stan
Great support, provided a work around while a permanent solution will be included in a theme update.
Reply from CyberChimps WordPress ThemeDec 24, 2025
Thanks a lot for rating Cyberchimps team :)
Arielle M.
The CyberChimps team replied to my inquiry the very next day. The instructions were very easy to follow (written and with pictures). Most importantly, the problem was resolved with the first attempt using their recommendations. I am very pleased with their professionalism and detailed response. Highly recommend!
Reply from CyberChimps WordPress ThemeJun 16, 2025
Thanks a lot for the wonderful review :)
Joe C.
The CyberChimps support team is more helpful than I expected. When most companies just want to collect your cash and leave you twisting to solve your own troubles, I was surprised to have a support tech take a deep dive and send me the CSS I needed to resolve a mobile responsive issue I needed to conquer. Bravo! Thank you CyberChimps for understanding my problem and then providing me the CSS without any fuss or confusion.
Reply from CyberChimps WordPress ThemeJun 13, 2025
Thanks a lot for rating us a 5-star :)
BillG
The support folks are always quick to respond. Never condescending in their replies, just easy to follow instructions or recommendations. We have used their themes for many years and have no plans to leave.
Reply from CyberChimps WordPress ThemeJun 13, 2025
Thanks for the appreciation :)
Aleksandr D.
Great service! Convenient templates, in case of any problems they solve them very quickly. I recommend!
Reply from CyberChimps WordPress ThemeApr 7, 2025
Thank you so much for the 5-star rating Aleksandr!
AH
Fast, prompt and clear answering about an issue I was confronted with. Very kind reply. After all it's a free theme for me and they provide professional help. Enjoy using the theme
Reply from CyberChimps WordPress ThemeApr 7, 2025
Thank you for rating Cyberchimps Responsive.
Gwen O.
I recently contacted CyberChimps customer support for my website theme. Their support was quick and informative and resolved my issue. I have used their theme for over ten years with no major problems. I highly recommend their website services.
Reply from CyberChimps WordPress ThemeMar 4, 2025
Thanks for rating Cyberchimps Responsive theme :)
Michael B.
A neat little product that is always upgrading to improve performance and access. Had a few problems with the latest versions and received patient support from them as they guided me through all the recent changes and how to make best use of the theme for my sites.
Reply from CyberChimps WordPress ThemeMar 4, 2025
Thank you so much for the kind words :) Ratings like this inspire us :)