maxmedia T.
Great customer technical service
Great customer technical service provided by Mac Lenard
Reply from DacastMar 29, 2023
Hi Max Media TV, thank you for your feedback. We are happy to know that our team was able to successfully assist you.

Excellent
Based on 96 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dacast is a professional live streaming and video hosting (VOD) platform for organizations that broadcast on a schedule. Founded in 2008 and operating for 16 years, Dacast serves 2,000+ professional organizations including corporate and government teams, universities and schools, churches and houses of worship, and event production companies.The platform combines live streaming and on-demand video in one place: broadcasters can stream in high definition, archive and organize content, schedule broadcasts, and monetize through pay-per-view and subscriptions with an integrated paywall. The player is white label across all paid plans, so organizations control their branding and embed streams on their own site with no ads or third-party logos.For technical teams, Dacast offers a REST API, Player API, webhooks, mobile SDKs, and SRT ingest, plus simulcasting to multiple destinations. Security controls include password protection, geo-blocking, domain restrictions, token-based access, AES encryption, and DRM for on-demand video. Delivery runs on a global CDN, with China delivery available on higher plans. Support is provided by a human team [pending: confirm 24/7 wording], and every plan starts with a 14-day free trial.
Dacast (dacast.com) has 96 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 87 reviews with 5 stars · Clear filters
maxmedia T.
Great customer technical service provided by Mac Lenard
Reply from DacastMar 29, 2023
Hi Max Media TV, thank you for your feedback. We are happy to know that our team was able to successfully assist you.
W A.
Daryll was very knowledgeable and was able to make this novice feel secure.
Reply from DacastMar 22, 2023
Hi, thank you for your feedback. We are always happy to help!
Alexandru P.
It was a great experience. Mac was really helpful and immediately understood my problem and provided a quick and good response
Reply from DacastMar 21, 2023
Hi Alexandru, thank you for your kind feedback. If you need any assistance please do not hesitate to contact our team.
Bobby T.
Mary-ann was great and help me with all my questions
Reply from DacastMar 17, 2023
Hi Bobby, thank you for your review. If you have ay future inquiries please do not hesitate to contact our support team.
Patt
Kathryn was very quick to answer and helpful on support.
Reply from DacastMar 20, 2023
Hi Patt, we are happy that Kathryn could help you. Thank you for your kind review. If you have any questions in the future please do not hesitate to ask our team.
PBTote
Excellent support. My question was answered promptly and efficiently by Daryll.
Reply from DacastMar 13, 2023
Hi PBTote, thank you so much for your kind feedback. We are happy to know that Daryll could provide excellent service.
Sherra P.
Mary Ann Concepcion was wonderful!!! She solve my issue so quickly!! Thank you so much
Reply from DacastMar 13, 2023
Thank you Sherra for letting us know that Mary Ann was able to assist you so efficiently. If you have any questions in the future please do not hesitate to contact us.
David K.
Works perfectly and has fast customer service. Mac immediately solved the problem I was facing.
Reply from DacastMar 8, 2023
Thank you for letting us know about your experience, David. If you need any assistance please do not hesitate to reach out.