Excellent
Based on 1,834 reviews
DecantX4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 1,524 reviews with 5 stars · Clear filters
Mike
Perfect transaction each time. Packaging is A+ with every sample taped and wrapped in bubble wrap. Labels are clear and easy to read. Shipping is fast with notification from start to delivery. Good service!
Reply from DecantXDec 1, 2025
We are glad to hear your orders have been consistently smooth and that you are happy with the packaging, clear labeling, and fast shipping updates. We appreciate your support!
Avery H.
Very quick to respond! Immediately sent my message to the decant company.
Reply from DecantXNov 26, 2025
We are glad to hear you received a quick response and that your message was handled right away. We appreciate your support!
Thanos
They accommodated me when there was an out of stock item with no issues. Gave me exactly what I asked for..just for the inconvenience. Excellent customer service. Excellent product Excellent idea for people that want to try out fragrances 5 stars
Reply from DecantXNov 26, 2025
Thank you for the wonderful feedback. We are glad to hear our team was able to accommodate the out of stock item quickly and give you the solution you requested. It is great to know you were happy with the customer service and the products. We appreciate the five star support and are happy we can help you explore new fragrances with confidence.
Jake L.
Great customer service! Easy to work with and super fast response. Couldn't have asked for more.
Reply from DecantXNov 25, 2025
We are glad to hear you had a smooth experience and received quick responses from our team!
Jae L.
I’m very happy with the decant samples that the customer care made sure of the Amouage Honour Woman 43 quality. I trust Decant X for my fragrance samples all the time. Highly recommended!
Reply from DecantXNov 25, 2025
We are glad to hear you are happy with your samples and that our customer care team was able to make sure the Amouage Honour Woman 43 decant met your expectations. It means a lot that you trust us for your fragrance samples. We appreciate your support and the recommendation!
Bossgiovanni
Great customer service. Ordered from them plenty of times and always comes quickly, definitely going to use them again in the future.
Reply from DecantXNov 24, 2025
We are glad to hear you have had consistently good experiences and that your orders arrive quickly. We appreciate your continued support and look forward to serving you again in the future!
Joanne B.
Customer service and response to inquiries are amazing. Products quality
Reply from DecantXNov 24, 2025
Thank you for the kind feedback. We are glad to hear you had a great experience with our customer service and that you are happy with the product quality. We appreciate your support!
John E.
Always authentic. Always great prices. Always quick shipping. Fantastic!!!
Reply from DecantXNov 24, 2025
We are glad to hear you enjoy the selection and that you are able to find almost everything you are looking for. It means a lot to know you appreciate the pricing and free shipping as well. We truly appreciate your support and are grateful to be your go to place for decants.
