Defender IndustriesReviews of defender.com

I tried to find past purchases for re-order. Luckily, I could pull up past orders and then dive into each respective order. It would have been more convenient, when past purchases just list the item first.

Formerly 5 stars for having the best price for most everything a general consumer and even an aggressive DIY mechanic/electrician/fiberglass boat repair person with awesome customer service, everything in stock, and reliably shipping the next day. They are 4.5 stars now, giving many companies a chance to earn my business as shipping is no longer the next day, and discounts have evaporated, making West Marine look not so bad. (West Marine is still expensive, but the ability to touch and see product and walk out the door with it, is a big plus. My business at West Marine doubled since Defender prices went up) For sure Defender is a solid company that reliably delivers products through a combination of maintaining stock and reliably showing inventory levels while shopping (like Amazon does). If you are willing to wait 4 days to get the best shipping terms (SurePost) the trade-off is far better prices than West Marine and Amazon. They also excel at shipping, providing much better product protection (thick boxes) than Amazon. Really the only way you can do better, is to go directly to companies that specialize in a specific category, like Vela Sailing Supply and Fisheries Supply each have nitch product categories that have cheaper prices and also reliable delivery. They also carry newer products that Defender is slow to add. So, as much as I like the older Defender far better, Defender solidly earns 4.5 stars and is highly recommended.