Excellent
Based on 702 reviews
Defensive Drivers Institute4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Defensive Drivers Institute is a leading online platform providing comprehensive driver education services across the United States. Our organization is committed to promoting safe driving practices and equipping aspiring drivers with the knowledge and skills needed to navigate the roads responsibly.New York 5-Hour Online Pre-Licensing CourseOur NYS DMV approved program is designed for new drivers seeking their first driver's license in New York. This course provides essential training on traffic laws, safe driving habits, and defensive driving techniques. It is conveniently available online, allowing students to learn at their own pace and from the comfort of their own homes.Learn More and Enroll Now!Arizona Defensive Driving CourseThis course is designed specifically for drivers who need to meet court requirements and clear their driving record. Approved by the Arizona Supreme Court, this course allows you to dismiss one eligible ticket every 12 months.Dismiss Your Ticket Today!With our user-friendly online courses, we have helped thousands of individuals become confident and responsible drivers. Our programs are designed by experts in the field to ensure that learners receive the most up-to-date and effective education. We offer a wide range of courses, from defensive driving to traffic school, each tailored to meet the specific requirements of different states.Our commitment to excellence and customer satisfaction is reflected in our top-rated services and the positive feedback from our valued customers. We strive to offer the highest quality education to foster a safer driving environment for everyone. Whether you are a new driver preparing for your road test or someone looking to improve your driving skills, Defensive Drivers Institute is here to guide you every step of the way.
Defensive Drivers Institute (defensivedriversinstitute.com) has 702 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 99 reviews with 4 stars · Clear filters
Quinn D.
The voice narrator
Reply from Defensive Drivers InstituteFeb 16, 2025
Hi Quinn, thank you for your 4-star review! Was the voice narration not to your liking? We're always looking for ways to improve our courses, so if there's anything we could have done to earn that fifth star, please let us know. Your feedback is greatly appreciated!
PH
A good course. Easy to understand and complete.
Reply from Defensive Drivers InstituteFeb 10, 2025
Thank you, PH, for your review! We're glad you found the course good, easy to understand, and complete. If there's anything we can do to make your experience even better and earn that fifth star, we'd love to hear your suggestions. Thanks again for choosing us, and safe driving!
Luke H.
Easy to use, nice and simple interface, very user friendly.
Reply from Defensive Drivers InstituteFeb 6, 2025
Thank you, Luke, for taking the time to leave a review. We’re happy to hear that you found our interface easy to use and user-friendly. If you have any suggestions on how we can improve your experience even further and earn that fifth star, please let us know. Thanks again for your feedback!
Erica H.
I enjoyed listening to the audio thank you having that available
Reply from Defensive Drivers InstituteJan 15, 2025
Thank you for your feedback, Erica! We’re delighted that you enjoyed the audio option—making the course accessible in different formats is important to us. If there’s anything we can do to turn your experience into a 5-star one, we’d love to hear your suggestions. Thanks again for choosing us!
Tia B.
it was good. i bought the audio version to have it read to me and i noticed a few spelling mistakes such as “Trie”. some questions were worded and made comprehension a little difficult
Reply from Defensive Drivers InstituteJan 15, 2025
Thank you for sharing your experience, Tia! We’re glad you found the course good overall and appreciate your feedback about spelling errors and question wording. One of our team members will be in touch soon to gather more details so we can pinpoint and fix any mistakes. We’re always striving to improve, and your input helps us make the course even better. Thank you again, and we hope to earn that fifth star next time if you ever need a different course!
Clifton V.
This course was a good refresher for me as I haven't done it in a while,
Reply from Defensive Drivers InstituteJan 12, 2025
Thank you for sharing your experience, Clifton! We’re glad the course served as a helpful refresher. If there’s anything we could do to earn that fifth star, we’d love to hear your thoughts. Your feedback helps us improve!
Kaisei N.
Overall, my experience was good. There was a lot of useful information, however, I did see quite a few typos which should be corrected.
Reply from Defensive Drivers InstituteJan 8, 2025
Thank you for sharing your experience, Kaisei! We’re glad to hear you found the course informative overall. We appreciate the heads-up about the typos—our team will be reviewing and correcting them to ensure a smoother experience for everyone. One of our team members will also reach out to you directly to gather more details. If there’s anything else we can do to improve, please let us know. Thank you again!
Vinicius J.
The curse is well structured and easy to follow. The Defensive drivers Institute system is well done and you will have no problem with aces or material. The customer service support took a little longer to solve an issue I had, but called me afterwards and problem was fixed.
Reply from Defensive Drivers InstituteJan 8, 2025
Hi Vinicius, we’re sorry you had this frustrating experience. Our team discovered the issue was due to formatting with your last name matching against the NYS DMV records, which prevented your completion from being reported to them. As soon as we connected, we were able to correct it and successfully report your completion. We appreciate you taking the time to speak with our customer service manager, Paul, and we’re glad we could resolve the problem. If there’s anything else you need, please feel free to reach out. We hope you’ll consider updating your review now that everything has been straightened out—thank you again for your patience!
