Irene C.
I had to return a product and they sent…
I had to return a product and they sent me a pre-paid postage slip and replaced the product.
Reply from DermwarehouseJul 23, 2020
Thank you, Irene! We're always here to help whenever you need it :)

Excellent
Based on 6,967 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 6,473 reviews with 5 stars · Clear filters
Irene C.
I had to return a product and they sent me a pre-paid postage slip and replaced the product.
Reply from DermwarehouseJul 23, 2020
Thank you, Irene! We're always here to help whenever you need it :)
Wm George H.
Processed my order in a timely fashion and shipped it quickly.
Reply from DermwarehouseJul 23, 2020
Thank you!
Adrianne I.
Found this company on a whim attempting to track down a Baby Foot Peel mask. It was easy to order online, they offered discount codes when they were already the most affordable vendor online, and processed and shipped my product in only a few days. I will be ditching Dermstore.com for DermWarehouse for all my future skin product orders, way better selection and personable service!
Reply from DermwarehouseJul 23, 2020
Thank you, Andrianne! We're so happy to hear you had a great experience with us!
Katya M.
Loved the little sample with my purchase! As well as the thank you letter!
Reply from DermwarehouseJul 23, 2020
We appreciate you shopping with us, Katya!
Mariela V.
Great product and service.
Reply from DermwarehouseJul 23, 2020
Thank you, Mariela!
Josephine C.
Received my order in a timely manner. I like the products and will order again. Thank you.
Reply from DermwarehouseJul 23, 2020
Thank you so much for shopping with us, Josephine!
ZAINAB K.
I love Dermwarehouse! It is a family owned business that has quality products that are reasonably priced and they have employees who provide you with assistance like Nakita Johnson, the Administrative Assistant who is kind, courteous, respectful and nice. I was very impressed with my interaction with her because she provided me with outstanding customer service while she patiently assisted me with my online account. I can honestly say that I am completely satisfied with the quality products that I have purchased from Dermwarehouse because my skin is clear and now it has a beautiful glow. I look forward to many more years of being one of your loyal customers. Thank you!
Reply from DermwarehouseJul 22, 2020
Thank so much, Zainab! Thank you for being apart of the DermWarehoue Family! We're always here to help whenever you need it :)
Kathleen M.
I was very impressed when I received a thank you email from your entire team for my purchase. I received my products in a very timely fashion. Thank you
Reply from DermwarehouseJul 22, 2020
Thank you, Kathleen! We're so happy to hear you had a great experience with us!