smrithi S.
A futuristic IT support platform for MSPs.
The features are intuitive and really helpful in improving our ticket resolution time.
Reply from DeskdayJul 20, 2023
Thank you

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DeskDay is redefining how MSPs and IT teams deliver IT support.It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem.At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon). This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.
Deskday (deskday.ai) has 1 customer review on Folks Told, with an average rating of 5.0 out of 5.
1 approved review, newest moderated first
smrithi S.
The features are intuitive and really helpful in improving our ticket resolution time.
Reply from DeskdayJul 20, 2023
Thank you