Excellent
Based on 5,145 reviews
Diabetic Warehouse4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Diabetic Warehouse makes managing your diabetes easier. We're your one-stop shop for the diabetic supplies you rely on. We offer a wide selection of glucose test strips, meters, lancets, pen needles, infusion sets, CGM devices, and more. Enjoy fast, FREE nationwide shipping and our hassle-free 14-day return policy. Your satisfaction is our mission, which is why over 20,000 customers have given us 5-star reviews!
Diabetic Warehouse (diabeticwarehouse.org) has 5,145 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 228 reviews with 1 star · Clear filters
Earl W.
The strips are being declined by the meter. Today I used 4 strips before the meter could give a reading.
Reply from Diabetic WarehouseMar 18, 2026
Hi, please contact our customer support team so we can help you with this. E: [email protected] P: 954-800-2421
Jason B.
You took my money then 3 days later tell me you need a script. Complete waste of my time. I had to go to the pharmacy and pic up a pack and order from another company that doesn't waste people time. I will never order from this place again.
Reply from Diabetic WarehouseMar 10, 2026
Hello, thank you for messaging us. We do not require scripts and after checking on your order it looks like it was delivered to you 5 business days after the order was placed. Please reach out to our customer service team if there is any confusion so we can make sure to take care of this!
Betty B.
We ordered a glucose control solution for my mother’s glucose machine. The order was cancel without letting us know why. Their customer service did get back to us and let us know the item is out of stock.
Reply from Diabetic WarehouseMar 3, 2026
Hello, Thank you for messaging us. We apologize for the confusion. If an order is canceled, there should always be a reason associated with the cancellation in the email. Upon reviewing your specific order, the item looks to not be available for purchase from our supplier for the time being and is now out of stock on our website. We apologize for the miscommunication on this. Please reach out to our customer service team by phone/email so we can help you possibly get a new item in place of this one. Thank you!
Fernando B.
Send products with very short validity
Reply from Diabetic WarehouseMar 2, 2026
Hi, please reach out to our customer service team so we can help you with this. Please email us at [email protected]
ELIZABETH R.
Neither of the two Dexcom7 sensors which I received in January worked----they didn't "pair" with either my Dexcom receiver or the Dexcom phone app. I contacted Dexcom customer service and they sent me two replacement sensors.
Reply from Diabetic WarehouseFeb 26, 2026
Hello Elizabeth I’m sorry to hear that your Dexcom G7 sensors didn’t function as expected. You made the right choice by reaching out to Dexcom, as they are the manufacturer of the product and can best assist with the issue. If you have any concerns in the future, please don’t hesitate to contact us—we’re always here to help make it right. Thank you, and have a great day!
Sherry
The 14-day reader doesn’t work unless it’s plugged into the outlet. My mom had to end up using her cell phone by downloading the app.
Reply from Diabetic WarehouseFeb 26, 2026
Hello, Please message out customer service team about this and we will be happy to help you. Our email is [email protected] Thank you!
Frances C.
I haven't gotten this delivery.
Reply from Diabetic WarehouseFeb 9, 2026
Hello, thank you for contacting us. Please email our customer support team so we can look into this further. You can reach us at [email protected]. Thank you!
Carla P.
You did not put my complete address as I requested and my forwarder charged me extra because they had to search for my package when I complained that I had not received it
Reply from Diabetic WarehouseFeb 5, 2026
Hi, please reach out to our customer support team at [email protected] and we will be happy to help you with this.
