Excellent
Based on 220 reviews
DirectDeals, LLC4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.
DirectDeals, LLC (directdeals.com) has 220 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 189 reviews with 5 stars · Clear filters
Derrick
Ankush was super helpful with an office activation issue!
Reply from DirectDeals, LLCAug 26, 2022
Thanks for the review, Derrick. We are glad we were able to get your Office installed and activated for you. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Cherie
Great customer service! We had a problem with a product that we purchased from DirectDeals. I emailed Customer Service and received a response and resolution within a day. They not only replaced the product but sent instructions on how to troubleshoot the installation and then followed up to make sure that it was installed and working properly. Great prices and great service. I highly recommend DirectDeals.
Reply from DirectDeals, LLCAug 26, 2022
Thanks for the review, Cherie. We are glad we were able to get the issue worked out and all of your software installed properly. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Mishelay M.
Great communication and customer service. My computer had a lot of issues and they were good at helping me figure our the best thing for my computer. I would highly recommend DirectDeals. Thanks so much for all of your help. Ankush helped me a lot.
Reply from DirectDeals, LLCAug 26, 2022
Thanks for the review, Mishelay. We are glad we were able to help you with your support issue and get your computer issues worked out. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Terry L.
Exceeding helpful and patient. It was a pleasure working with someone that really cared about the customer. We need more response like this. Thank you, Terry Lengel
Reply from DirectDeals, LLCAug 26, 2022
Thanks for the review, Terry. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Billy H.
Very knowledgeable Ankush,helpful at what he's doing.
Reply from DirectDeals, LLCAug 26, 2022
Thanks for the review, Billy. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Arnold G.
Ankush, was excellent. I will use Direct deals in future.
Reply from DirectDeals, LLCAug 14, 2022
Thank you for the review, Arnold. We appreciate your business and look forward to working with you again in the future. Ankush is one of our top tech support reps, and he appreciates the feedback. He is available to you should you need further assistance.
Carolyn H.
Ankush, This technician was GREAT, he was very clear in making sure I understood everything. He was very, very patient with me. I would recommend your company to everyone because of his knowledge and professionalism with me as a potential customer. Carolyn Hughes
Reply from DirectDeals, LLCAug 12, 2022
Thanks for the review, Carolyn. We are very happy you were able to get your support issues resolved with Ankush. He is a wonderful tech for DirectDeals and we are very lucky to have technicians of his caliber on our team. Thanks for your business and we look forward to working with you again in the very near future.
Mikaela
Fast delivery and helpful support!
Reply from DirectDeals, LLCAug 10, 2022
Thanks for the review, Mikaela. We appreciate your feedback and appreciate your business. We look forward to working with you again in the future. Thanks for being the best part of DirectDeals. Our loyal customer.
