Excellent
Based on 220 reviews
DirectDeals, LLC4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.
DirectDeals, LLC (directdeals.com) has 220 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 189 reviews with 5 stars · Clear filters
James D.
Great job on a complex task
Reply from DirectDeals, LLCMay 31, 2022
Thanks for the review, James. We appreciate the feedback and hope to work with you again very soon. Thanks for trusting DirectDeals with your IT purchase. We appreciate your business.
Linda S.
Ankush, was excellent!! He helped me download my Microsoft Office software and set it up on my computer. I couldn't have done it without his expert knowledge and know-how. He had a tremendous amount of patience and was able to communicate to me what I needed to do to help him while he fixed my computer email. He ensured all the programs that were downloaded worked perfectly before he left. EXCELLENT CUSTOMER SERVICE!!!!!!
Reply from DirectDeals, LLCMay 30, 2022
Thanks for your review, Linda. We are glad we were able to get your Office product installed and activated for you. It can be a challenge sometimes, but our customer service and tech support reps are always here to help. Ankush will be happy to know he was a big part of your success. Thanks for your business and your trust in DirectDeals. We look forward to working with you again very soon.
John
Ankush was very helpful and precise. Thank you.
Reply from DirectDeals, LLCMay 30, 2022
Thanks for the review, John. We look forward to working with you again very soon. Thanks for trusting DirectDeals with your IT purchase. We appreciate your business.
John G.
Ankush, was very helpful and efficient .
Reply from DirectDeals, LLCMay 30, 2022
Thanks for the review, John. We appreciate the kind words. Ankush is one of our top customer service reps and he will be very happy to hear you were happy with his efforts. Thanks for your business and we hope to work with you again very soon.
Scott
Very happy! We intend on many, many purchases with DirectDeals. They worked with my accounting department to facilitate purchasing, now and in the future.
Reply from DirectDeals, LLCMay 30, 2022
Thank you for the review, Scott. We look forward to working with you again in the near future and hope we can continue to service your company for years to come. Thanks for being the best part of DirectDeals. Our Loyal Customer.
Eric N.
This is an awesome store, great people, great prices, thank you.
Reply from DirectDeals, LLCMay 18, 2022
Thanks for the review, Eric. We work hard to provide the best customer service in the industry. Its customers like you who make DirectDeals a success. Thank you for trusting us with your IT and Software purchase. We look forward to working with you again soon.
ProMAX S.
Questions answered quickly and confirmation was received promptly.
Reply from DirectDeals, LLCMay 18, 2022
Thank you for the review, Promax. We do our best to provide the best service and offer the best products and the most competitive prices. We appreciate your business and hope to work with you again very soon. Thanks for trusting DirectDeals with your IT and Software purchase.
Alexandra K.
Suraj, was able to assist me in the installation when I had trouble. It saved me a lot of frustration. Excellent client service.
Reply from DirectDeals, LLCMay 5, 2022
Thanks for the review, Alexandra. We appreciate the feedback and thank you for your business. We look forward to working with you again in the near future. Thanks for trusting DirectDeals with your IT purchase.
