Excellent
Based on 782 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dirty Hooker Diesel specializes in Duramax, Cummins and Powerstroke diesel engine and drivetrain performance parts. Dirtyhookerdiesel.com offers products from over 100 brands including our own quality line of Duramax and pulling specific bolt ons.
Dirty Hooker Diesel / DHD (dirtyhookerdiesel.com) has 782 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 19 reviews with 1 star · Clear filters
Shane R.
Great products and fast delivery!!
Reply from Dirty Hooker Diesel / DHDJan 31, 2020
Shane, Thanks for your kinda words. Quality and customer service rates very high on our list! It appears that you may have slipped up on the star rating.
Pedro C.
Never got my item called Customer service said it wasn’t their fault lost my money
Reply from Dirty Hooker Diesel / DHDSep 13, 2019
Pedro, all of the shipping documentation indicates that your item was delivered to a verified address that you provided @ 5:33PM on your front porch 4 days after your order. Conversations with your local post master also indicate that is was delivered. As discussed on the phone, our staff can assist you in filling a claim with USPS however this process must be initiated by you. If you believe your mail was stolen, report it immediately by submitting an online complaint at postalinspectors.uspis.gov or calling us at 877-876-2455.
Zavier
Ordered an air dog. Didn’t come with the standard blue hose that they usually come with and got some cheap black hose instead. No hose clamps for the hoses. the T for the return Line to the tank had a crack that I had to weld up. And the pump had no mounting bracket to mount it on the truck. Not sure if it’s them or air dog at fault but I will not order from them again nor will I buy another air dog product.
Reply from Dirty Hooker Diesel / DHDMar 25, 2019
Zavier, We are sorry you had issues with your order. We were unaware of any of the issues mentioned above prior to this review. Its our job to always provide you the best experience possible however we can not help if we don't know. All of our phone and email attempts to reach you have been unsuccessful. If there is anything we can do to help or improve your DHD experience please contact us @ 1-989-479-0444 or email [email protected].
