whitneyri
Superior customer service
Purchased two Pulsar PHD pens, and ran into a challenge with one unit. Logging an incident report with DVP was simple, and initial response from the org timely and appropriate. As we worked thru the first concern, the second unit had a one-off issue. No worries ==> stellar customer service yielded quick resolutions to each issue. Kudos to Mark in Customer Service for diligence & patience.



