Lynnette S.
The merchandise I received was…
The merchandise I received was exceptional; however, I did not receive all of it, and I am having a hard time getting everything I paid for. Disappointed… I actually DID contact them and was told I would get a call back.I never got the call back. I have witnesses who saw me open the box. I have the phone records to prove it. This is NOT a false claim.I also have the emails to prove it. If this is how you do business… Do not go through DJDeals if you have an issue with an order such as missing merchandise. I actually contacted the company, Chauvet, and all I had to do was provide my invoice, and they immediately sent me my missing merchandise. They also said that they never said it was a false claim. I told them what happened, and they did not in any way imply that I had already gotten the merchandise.I often order lighting equipment, and I will go straight through Chauvet next time. Chauvet provided exceptional customer service (not DJDeals)! 5 stars for Chauvet!
Reply from DJDeals.comJun 14, 2021
Hi Lynnette Sauers, You were told to contact Chauvet directly as your claim that Chauvet failed to ship your order fully was proved to be false by Chauvet's distributor. The distributor said" This person is lying, obviously the package was shipped complete, and way ahead of schedule, she should be thrilled". You were instructed to email [email protected] or to call (855) 556-8444 but you failed to do so and instead wrote a fake review. Lynnette Sauers 489 Winthrop Street South Williamsport, PA 17702 5705600675 [email protected]



