Average
Based on 4,022 reviews
Done.3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 2,060 reviews with 5 stars · Clear filters
Anthony S.
The staff is friendly they're all helpful. As an adult dealing with mental illness and actually going to the doctor for the first time to do with it they made it a lot smoother than I thought it would be
Reply from Done.Oct 27, 2022
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Karin A.
Genuinely surprised to see any negative reviews. My experience with Done has been seamless. I was able to make an appointment, meet with a doctor who seemed like he cared (not just throwing medication at a problem), and filled my prescription. Done has reached out multiple times to make sure my treatment is working for me, and thankfully it is but there is the option to meet with my doctor if needed. Would recommend.
Reply from Done.Oct 27, 2022
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Mark V.
My experience was great, however I can see how everyone's experience may vary based on the assignment of clinician. My meeting started on time, was very professional and I felt comfortable. The website seems clean besides the confusion regarding messaging/consult which was explained during my session. Overall I think the experience can vary based on the assignment.
Reply from Done.Oct 18, 2022
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Mike
Done has been great, and has improved my access to mental health care that is really difficult to attain in my area. I've been using Done for almost a year. I've never had a problem with my provider, refills, communication, or getting my prescriptions filled. My initial appointment was thorough and she provided excellent care and advice for my life and advice when updating my PCP. A few follow up appointments were made to find the dosage right for me. Everything has been easy. Because of Done my quality of life has improved immensely. It improved my relationship with my wife and son. Also, my work life, work products, and work relationships have improved significantly. The other reviews confuse me, and I think it may be provider dependent and how well they can handle their high patient load. I don't know for sure, but for me, my provider has been a saint, has always been there, and has treated me wonderfully. Thank you, Done!
Reply from Done.Oct 18, 2022
We love reading reviews like this! It is so meaningful to see the positive impact that high-quality care has on our patients' lives - this is exactly why we are providing this service to our community! We cannot thank you enough for taking the time to share your experience, please don't hesitate to reach out to us in any way we can improve future experiences.
Ash P.
Incredibly kind, understanding, and professional. Took the time and listened to my concerns. Ultimately I was so nervous about the process —but it was seemless.
Reply from Done.Oct 17, 2022
We love reading reviews like this! It is so meaningful to see the positive impact that high-quality care has on our patients' lives - this is exactly why we are providing this service to our community! We cannot thank you enough for taking the time to share your experience, please don't hesitate to reach out to us in any way we can improve future experiences.
Fernanda
Great experience with done ,the provider always answer my concerns.
Reply from Done.Oct 14, 2022
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Vera
I’ve had a wonderful experience with Done, the process of scheduling an appointment was straightforward. My doctor is extremely knowledgeable and described different medications and their effects, some of which I haven’t been aware of. It’s easy to communicate with the Done team and customer service is great.
Reply from Done.Oct 12, 2022
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
Rodney
The help I received from Done has really helped me with the constant distracting issues I was having. The staff is very helpful and professional. I would recommend Done to anyone who is struggling with ADHA.
Reply from Done.Oct 11, 2022
Thank you for taking the time to leave such a review! We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.
