Excellent
Based on 646 reviews
Dr. B4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dr. B believes that quality healthcare should be affordable and accessible for all. That’s why ours is the only telehealth platform providing convenient online care—no matter your ability to pay. Each online consultation costs only $15. Or you can apply for our No-Cost Care* program—it waives the consultation fee for those who qualify based on financial need. Licensed providers review consultations within hours and, if appropriate, send medication prescriptions to your pharmacy of choice.Every day of the week. No recurring fees. No membership required.So skip the waiting room and start a hassle-free online health assessment today! 🤒 Our Treatments 🌧️ No-Cost Care 📓 Resources 🛎️ Contact UsHow it worksStart an online health assessment, sharing your medical history and current symptoms—no video call required. A licensed health provider will review your treatment within three hours. If appropriate, they'll recommend a prescription medication and send the prescription to your pharmacy of choice.Before your consultation wraps up, we’ll show you what the prescription will cost at nearby pharmacies. We’ll also provide a drug discount card to help minimize your out-of-pocket costs. That way, you can choose the most convenient and affordable pharmacy to fill the prescription and know what to expect before you pick it up.We treat over 30+ conditionsDr. B treats 30+ conditions across primary care, dermatology, sexual health and reproductive health. So come to us if you need help with:Weight LossAsthmaBacterial Vaginosis (BV)Cold SoresCovid-19EczemaErectile Dysfunction (ED)High CholesterolHypertensionInfluenza (flu)Urinary Tract Infection (UTI)Yeast InfectionAnd so much more!* Financial hardship assistance available for those who qualify
Dr. B (drb.ai) has 646 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 52 reviews with 1 star · Clear filters
SH
I paid for prescription from dr B and requested to sent to Costco pharmacy. I went to Costco pharmacy few times ， still didn’t receive it.
Reply from Dr. BOct 30, 2023
Hi, We deeply regret to learn about your recent experience. Our priority is to understand and address the situation promptly. Please reach out to us at hidrb.com/contact, or inform us of your preferred contact method so we can rectify this immediately. Sincerely, The Dr. B Support Team
noreen H.
I really hoped that I would get more from this doctor. I explained that I have a yearly episode of bronchitis. I explained what I’ve been given in the past. I have no health insurance and was barely able to afford this online chat. All I was told was that he believed it was bronchitis as well and that I needed an oral steroid but that his recommendation was to go to an urgent care or an ER. If I had money or insurance I would have gone to a doctor in person. But I do not. I wasted 3 hours waiting for a doctor to get online and then $40 for a diagnosis but no medicine. I will not reuse this service. One hour later I had from script from a different online service.
Reply from Dr. BOct 6, 2023
Hello Noreen, We regret that your experience did not meet your expectations. Please know that your well-being is our primary concern. Our team of healthcare professionals consistently follows strict standards when offering prescriptions via telemedicine. However, there are instances where in-person consultations are crucial to fully assess a patient's needs and guarantee the most favorable results. If there's anything more you'd like to discuss or if you have additional concerns, please do not hesitate to contact us at hidrb.com/contact. Sincerely, The Dr. B Support Team
Kesha R.
I was not able to get any service. The assessment was wrong and said it wasn't a fungal infection but when I went to another urgent care they treated me as such and I was able to get meds. The convenience of going through Dr B was frustrating to say the least.
Reply from Dr. BSep 27, 2023
Hi Kesha, We are sorry to hear you had a bad experience. Rest assured, your safety remains our utmost concern. Our healthcare professionals adhere to rigorous standards when prescribing medications through Telemedicine. In certain situations, face-to-face doctor consultation are necessary in order to further evaluate a patient and ensure the best possible outcome. If you have any further comments or questions, feel free to reach out at hidrb.com/contact. Wishing you good health, The Dr. B Support Team
Daniel A.
Their 3 hr wait times are a lie. I could’ve gone to urgent care in the excess time it took to get my prescription. When something goes wrong you’re subjected to bad chat bot. Use another service. Do some research on this company. They said they'd give people vaccines at the start of the pandemic, but no one got them. Instead, they sold people's private information. Find news stories about it. Remember, this company isn't ethical, so it's better to stay away from them. Update: After I did my consult at 1PM Friday, a doctor called me NEXT DAY SATURDAY at 8AM. I was not told to expect this and I missed it. Horrible service. Might as well wait at a free clinic.
Reply from Dr. BSep 19, 2023
Hello Daniel, We're sorry for any inconvenience you've encountered. We know how crucial timely treatments are and are committed to ensuring your prescriptions are sent to your preferred pharmacy as quickly as possible. Should you have any further suggestions to enhance your experience with us, please don't hesitate to reach out at hidrb.com/contact. Sincerely, Dr. B Support Team
