Excellent
Based on 271 reviews
Dr.Galen - Online Health Consultation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes.With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.
Dr.Galen - Online Health Consultation (drgalen.org) has 271 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 233 reviews with 5 stars · Clear filters
Kristina I.
Quick response, affordable prices, great service. Thank you!
Reply from Dr.Galen - Online Health ConsultationJan 3, 2025
Thank you for your feedback! We're pleased to hear you appreciated the quick response, affordability, and excellent service. Your satisfaction is our priority, and we look forward to assisting you again!
Fanny M.
There was a bad network but everything was good. Thanks for your help !
Reply from Dr.Galen - Online Health ConsultationNov 26, 2024
Thank you for your feedback! We're glad everything worked out despite the network issues. Your understanding is greatly appreciated! We'll continue striving to ensure smoother experiences in the future.
DomRep T.
Dr Rola was very kind and professional, we are more than happy regarding the consultation we received on the concerning matter. Thank you. DRGalen I recommend if you need a specialist not available in your country/ area of living
Reply from Dr.Galen - Online Health ConsultationNov 5, 2024
Thank you for your kind words! We’re pleased to hear that Dr. Rola provided the care and reassurance you needed. Your recommendation means a lot to us, and we're here whenever you need access to trusted specialists!
ALekos L.
Professional
Reply from Dr.Galen - Online Health ConsultationNov 5, 2024
Thanks for your feedback! We're glad our professionalism met your expectations—here to support you anytime!
Ndabereye Ndizeye A.
It was a good moment, started from the admin to organize a booking with the patient. The patient was also kind and open. That gave me opportunity to assist without challenges. Drgalen it’s a good platform that I recommend our patient.
Reply from Dr.Galen - Online Health ConsultationNov 5, 2024
Thank you for your kind feedback! We’re pleased to hear that our team could support you in providing seamless care. It’s wonderful to know you’d recommend our platform—your trust means a lot to us!
Bethany B.
Such a great experience. I booked a session because I was confused with my current prescription and had questions. The doctor cleared them up and gave me a correct prescription, eased my concerns and made me feel very seen. Much recommended thank you!
Reply from Dr.Galen - Online Health ConsultationNov 5, 2024
Thank you for your kind words! We're pleased to know the doctor could address your concerns and provide the support you needed. We truly appreciate your recommendation!
Seif I.
It was a very easy process. The website let me choose which doctor I wanted, each with different levels of experience. The websites customer service agent(s) also recommend the doctors that are best for you, your location, and condition. When I chose my doctor, I filled in what I was there for and we set up an appointment. We began the online appointment and it only took about 5-10 minutes. The doctor sent me an e-prescription for my condition about 10 minutes after the call ended. I printed it out and went to the pharmacy to fill it the same night.
Reply from Dr.Galen - Online Health ConsultationOct 23, 2024
Thank you for sharing your experience! We're so glad to hear the process was smooth and quick for you. Our team is always here to help, and we're happy the consultation and e-prescription worked out perfectly.
Hannah M.
Communication was great and prompt. I was having a lot of tech issues on my end with the app so they were able to book me an appointment through WhatsApp. So helpful!!
Reply from Dr.Galen - Online Health ConsultationOct 23, 2024
Thank you for your kind words! We're glad we could assist you and make the process smooth. We're always here for you.
