Great
Based on 340 reviews
Drive Caramel4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Caramel is an app and website that makes buying someone's vehicle or selling your own simple, safe, & sweet. But once you find your car or buyer, Caramel handles everything for you. That includes paperwork, secure payment, title transfer and registration, fraud checks, and verification. With the option to add vehicle protection, digital inspection, finance, and transport through our partners.
Drive Caramel (drivecaramel.com) has 340 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
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Sales 5.0Showing 246 reviews with 5 stars · Clear filters
Alex W.
First time auction buyer. Your process made it very easy to complete the purchase. I did need to contact support with some questions and I was very happy with the positive attitude and knowledge of the people I spoke with.
Richard A F.
That it is an honest, secure transaction procedure.
Kenneth O. D.
Taylor was very professional, patient and knowledgeable. She exhibited what is a rarity in most businesses today........Genuine,Caring Customer Service ; She is truly an asset to your company 👍
Paige
I used Caramel for the first time to purchase my 1966 Volvo from Bring a Trailer, and they made the whole process incredibly easy. Was I a babe in the woods? Absolutely. But Peter was there for me through every step (and every misstep), helping to correct things quickly and keeping me informed the entire way. My new Volvo arrived safe, sound, and exactly as promised. Huge thanks to Peter and the Caramel team for making what could’ve been a stressful experience feel simple, transparent, and even fun. Highly recommend them for anyone tackling their first classic-car purchase.
John M.
Today, I spoke with Taylor and I found her extremely polite on the phone. She answered all my questions and I was not rushed off the phone. Sometimes you call other places and you feel like you are bothering them or being rushed off the phone. Thank you Taylor for your excellent customer service. I would say one more thing, Taylor should be in charge of training other new customer service staff. John Michaelides
Thomas
All my questions were addressed.
Kisha W.
The staff was very helpful and knowledgeable
Anthony S.
Great company they have a amazing customer service team and aren’t trying to get over on you or miss lead you I will highly recommend them if your interested or unsure about this company your in good hands with them