Brenda R.
did no fully explain plan
did no fully explain plan

Average
Based on 593 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars!Give us a call today and see how we can help you save money.
DriveSmart Warranty (drivesmartwarranty.com) has 593 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 13 reviews with 3 stars · Clear filters
Brenda R.
did no fully explain plan
Marnita P.
Good customer service
Reply from DriveSmart WarrantyDec 8, 2020
Hi Marnita! We are happy to provide you with good customer service. Thanks for your feedback.
RON C.
I can not say until I review the documents you are going to send. Then I can better say, Thanks
Reply from DriveSmart WarrantyDec 8, 2020
Thank you Ron for the review.
Donald
It took months for you to pay claim not 10 days like you said at start of program
Reply from DriveSmart WarrantySep 29, 2020
Hi Donald, thank you for letting us know about this. Your feedback helps us get better.
Bridget
Company does not keep to their word and has created a hassle to work with when filing a claim
Reply from DriveSmart WarrantyJan 15, 2018
Hello, We are very sorry to hear that you are not having a smooth experience with our Claims Department. As the Director of Customer Care, I would like to personally make sure that you receive exceptional service. Please feel free to contact me at your earliest convenience so that I can assist you with any and all issues you may be having. Thank you for your feed back, and I look forward to helping you in any way possible. Thank You! Kendra Brooks 888-578-3711