Bernadette G.
I have not received my shipment yet
I have not received my shipment yet, which makes this experience, not a favorable one
Reply from DrivseApr 1, 2026
Dear Bernadette, Thank you for reaching out. We sincerely apologize for the frustration of not receiving your shipment and for the disappointment this has caused in your experience with us. We understand how upsetting it is to wait without resolution, and we want to assure you that our team is fully committed to addressing this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team



