DropReviews of drop.com

Products are great and customer service is outstanding! Will definitely order another pair of headphones here again.

Excellent customer service from Katlyn. My parcel was misplaced/stolen, Drop was quick and efficient to replace this. Very appreciative and good experience!

I had my keyboard for a little while and a few of my keys stopped working, I wasn’t really sure of the reason. So I contacted drop and they were quick to respond with solutions and eventually replaced my product. I’m very satisfied with Drop and I plan to buy from them again!

My planck rev6 suddenly stopped working. Drop support was helpful and issued me a refund for the unit.

I've always had a positive experience when dealing with Drop support. They are always fair in terms of price matching for sales and whatnot. Thanks drop team.

In a time everyone has to compete with Amazon, Drop excels in its customer service in terms of speediness and willingness to help. I'm talking like 15 minutes of making a request and having it fulfilled. I'm still taken aback how quick that was. I'm big into sound/audio and keyboards so I can only speak in that regard, but definitely recommend you get your equipment from Drop!

After receiving a incomplete package I asked the Drop support to help me. After a short procedure they could help me in the best way imaginable.

I ordered some custom keycaps yesterday and they started a big sale today. I messaged support and they credited me the difference no questions asked. Good support.