Excellent
Based on 36 reviews
Durango Merchant Services, LLC4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Durango Merchant Services is a world-leading consulting group dedicated to helping your business apply to accept credit cards, e-checks, ACH, and other digital payment options! DMS will help you get approved for a merchant account so you can start accepting payments as soon as possible. Founded in 1997, we have been an industry leader in hard-to-acquire and high-risk credit card processing. Today, with over accounts all over the country, we pride ourselves in having a high level of customer service, small-town friendliness, and out-of-the-box creative money-saving strategies thanks to our dedicated, individually assigned sales managers with decades of experience.Apply for a free no-obligation quote on our website!
Durango Merchant Services, LLC (durangomerchantservices.com) has 36 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 33 reviews with 5 stars · Clear filters
customer
This is an outstanding company to handle your credit card transactions! You can actually get someone on the phone that can help you set up your account and if there is a problem with a transaction you can talk to a person!!! They also respond well to an email!!! We have been using this company for 3 years after having Intuit Merchant Services which was a nightmare!! I highly recommend to anyone needing a merchant service account!
OnRoto S.
We could not be happier with the service we get from Durango. They have helped walk us through every aspect of setting up and maintaining merchant services, and are quick to answer all our questions -- even when what we ask is somewhat outside their purview. The fees they charge are a pittance -- they are the only company we deal with whom we feel we underpay.
CGR
Awesome people made it super easy, I worked with Nathan and was so helpful ! Will recommend 5 stars
Reply from Durango Merchant Services, LLCApr 23, 2021
Thanks for the great review! We appreciate you letting us know.
Anthony P.
All of my experiences have been great, Nathan Counley helps me with all issues and genuinely cares and follows through to make sure I run into no problems! Thank you!
Reply from Durango Merchant Services, LLCApr 22, 2021
Thanks for the review! We appreciate your business and look forward to continuing to work together.
Continental Central Credit, I.
Our experience with Durango Merchant has been great. Nathan Conley is the best. He is an asset for this company
Reply from Durango Merchant Services, LLCApr 22, 2021
Thank you for the review! We really appreciate your business and look forward to working together more in the future.
David R.
GREAT SERVICE Many Years working together, always GOOD!!
Steve K.
We are paying lower rates and have better service as a result of working with Durango. They are professional, honest, responsive and easy to work with. We have been in business for over 30 years and have had 4 or 5 different merchant service providers over that time. We have been working with Nathan at Durango for the past 8 years and the difference is enormous. Working with Durango means problems get resolved more quickly and more easily with less stress and more peace of mind. Thank you, Nathan.
Ryan
Having an ecommerce site is tricky these days... More than once over the years, due to "industry changes", our processor has decided not to renew our contract. Durango Merchant Services always comes through with a new solution. They are friendly, competent and creative. I know my business is among the little guys for them, but they always treat me like a big guy. I am thankful to have them in my corner.
